Dawn Doell

Passionate and dedicated individual seeking to leverage strong interpersonal and customer service skills in a dynamic restaurant environment. Eager to contribute to a team-oriented setting and provide exceptional dining experiences to guests. Committed to delivering high quality service and maintaining a positive, professional attitude in a fast paced environment.

Scuba Instructor at Zen Dive (2018-05 – 2020-03)

Teaching open water courses for scuba diving

Flight Attendant at WestJet (2005-05 – 2020-01)

• Delivered exceptional customer service to passengers, ensuring comfort and safety throughout flights.
• Conducted pre-flight safety demonstrations, including the use of safety equipment and emergency procedures.
• Managed in-flight service, including meal and beverage distribution, and addressed passenger inquiries and special requests.
• Responded effectively to in-flight emergencies, including medical incidents, and followed all protocols for incident management and passenger safety.
• Maintained compliance with airline regulations and policies, including security procedures and emergency protocols.
• Collaborated with fellow crew members to ensure smooth and efficient flight operations and resolve any issues that arose.

Department Supervisor at Calgary Exhibition and Stampede (1987-03 – 2008-07)

Supervised ushering department, scheduling, Payroll, Hiring, Customer Service, problem solving, working in conjunction with other departments. worked in the Saddledome and the Grandstand for events.

Server/Trainer at Tony Roma's (2004-05 – 2007-06)

General front of house restaurant duties, training staff, expediting food, other general restaurant duties.

Billing Office, Order Picker, Truck Loader, Inventory Control, Bomber at Sysco Foodservice (2001-04 – 2005-04)

Working in various positions of restaurant, hotel, hospital food supply. Creating pallet orders for pickers/loaders.

Server at Gasthaus Dooselbeck (2001-06 – 2003-09)

Serving on weekends in a German Restaurant

Server at The Husky House (2000-05 – 2001-05)

Serving and general restaurant details.

Sales Associate at The Dive Shop Calgary (2000-05 – 2001-04)

Selling dive gear, booking courses, maintaining pool, open and closing duties.

Department Supervisor at Calgary Flames Hockey Club (1987-09 – 2000-07)

supervised ushering department in the Saddledome, scheduling, payroll, general office duties

Server at Hose and Hound Pub (1998-03 – 2000-04)

Serving in a local pub and general restaurant duties

Bartender at Boondocks Restaurant (1998-09 – 1999-07)

Bartending in a busy pub

Cashier, Snack Bar Attendant, Instructor at Lloyd's Recreation (1986-09 – 1995-05)

Selling tickets to venue, coordinating birthday parties, selling snacks, teaching in elementary schools.