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Welcome and inform the public Close collaboration with teams to ensure an optimal customer experience Enforce guidelines related to the smooth running of outdoor events

Reception Agent QC - Groupe CH

(2023-02)

• Welcome and inform the public
• Close collaboration with teams to ensure an optimal customer experience
• Enforce guidelines related to the smooth running of outdoor events
• Guide visitors and facilitate circulation on site

Receptionist FR - Penelope Welcome

(2023-06 - 2023-08)

• Welcome and direct visitors
• Answer telephone calls
• Manage and allocate parking spaces
• Carry out various administrative tasks
• Manage meeting rooms and access badges

Reception and Administration Agent FR - Sidetrade

(2022-12 - 2022-12)

• Customer reception management
• Manage mail and meeting rooms
• Coordination with various departments
• Order tracking and scheduling client appointments
• Manage entry badge administration

Reception and Administration Agent FR - CA Crossing

(2022-11 - 2022-11)

• Customer reception management
• Handling incoming telephone calls
• Management of visitor and employee badges
• Implementation of procedures to improve reception efficiency

Sales Advisor FR - Sephora

(2021-11 - 2021-12)

• Ensure the cleanliness of aisles in order to welcome customers in the best conditions
• In charge of product restocking
• Promote the company's services and benefits
• Ensure that safety and cleanliness standards are maintained at all times

Sales Advisor FR - Etam

(2021-09 - 2021-11)

• Product merchandising while ensuring the proper presentation of the store and adherence to merchandising guidelines
• Welcome and advise customers
• Ensure proper shelf replenishment

Management Assistant FR (apprentice) - Hôpital Privé de PARLY 2

(2019-01 - 2019-02)

• Creation of satisfaction surveys
• Development of awareness posters
• International patient care project

Management Assistant FR (apprentice) - DJIN Services Conseil

(2018-05 - 2018-07)

• Monitoring purchases and payments
• Placing and tracking orders
• Collecting and entering payroll elements (meal vouchers, order invoices)
• Updating and improving the client and supplier system
• Managing and archiving administrative files

Human Resources Assistant and Reception Agent FR (apprentice) - Mairie de Villepreux

(2016-11 - 2016-12)

• Posting job offers
• Creating tracking spreadsheets
• Sorting and scheduling appointments
• Managing administrative files
• Reception management

Master's Degree - Management Sciences, Specialization in Management - UQAM (2023 - 2023)

Baccalaureate - Economic and Social Administration - Université Versailles SAINT QUENTIN (2019 - 2020)

BTS - Management Assistant - Lycée Descartes (2017 - 2019)

Diploma of College Studies - Lycée Jacques Prévert (2017 - 2017)