Debbie McMillian

I'm passionate about caring for people in a variety of ways.

Evangel Church – Kelowna, BC

ESL Director — 2016–2025

• Lead and develop English language programs for newcomers to Canada.
• Design curriculum and coordinate volunteer instructors.
• Build community partnerships and facilitate cultural integration initiatives.

• Manage private refugee sponsorships in coordination with IRCC.
• Oversee application processes, settlement planning, and compliance documentation.
• Provide leadership and training for volunteer teams supporting newcomers.

Claims Adjuster — 1998–2014

• Investigated and settled personal injury and property damage claims.
• Negotiated fair resolutions while maintaining regulatory compliance.
• Delivered excellent customer service with empathy and professionalism.

Teacher — 1992–1996

• Taught inductive method of study and cross-cultural communication.
• Mentored international students and facilitated outreach programs.

Pay & Benefits Clerk — 1984–1988

• Administered payroll, benefits, and personnel records for RCMP staff.
• Ensured accuracy, confidentiality, and adherence to government policy.

Selkirk College – Trail, BC

Legal Assistant Certificate — 1983

University of the Nations – Honolulu, HI

Theology Studies — 1989–1992

British Columbia Institute of Technology (BCIT) – Burnaby, BC

Marketing & Organizational Behaviour — 1999

Justice Institute of British Columbia – New Westminster, BC

Conflict Resolution — 2000

Insurance Institute of British Columbia

Certified Insurance Professional (CIP) — 2013

Oxford Seminars

Teaching English as a Second Language (TESL) Certification — 2024

CERTIFICATIONS

• Emergency Response Team, Care Institute — 2005
• Occupational First Aid – Level 2, St. John Ambulance — 2017