Deborah Adebayo
Recent Bachelor of Science graduate in Biochemistry with almost five years of customer-service experience and administrative experience in fast-paced environments
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About
Recent Bachelor of Science graduate in Biochemistry with almost five years of customer-service experience and administrative experience in fast-paced environments. Skilled in client communication, active listening, inquiry resolution, data entry, record keeping, payment processing, and using computer applications. Dependable, detail-oriented, and able to manage competing priorities while providing professional and courteous service.
Experience
Customer Service & Administrative Assistant (Part-Time) - Polar Bear Health & Water - Edmonton, AB
(2026-03)
- Respond to customer inquiries regarding orders, invoices, payments, products, and account information.
- Listen to customer concerns, gather relevant information, and determine appropriate solutions or next steps.
- Maintain accurate customer and transaction records using QuickBooks and computer-based systems.
- Prepare invoices and accurately process and record customer payments.
- Use computer systems for data entry, billing, record keeping, and order management.
- Manage multiple administrative and customer-service requests while prioritizing competing and time-sensitive tasks.
Sales Associate (Part-Time) - H&M - Edmonton, AB
(2024-06)
- Provided professional and courteous service to diverse customers in a busy, high-volume environment.
- Listened to customer needs, answered inquiries, and provided appropriate information and recommendations.
- Responded to customer concerns and worked to resolve issues professionally.
- Processed payments, returns, and exchanges accurately while following established procedures.
- Managed multiple customers and changing priorities while maintaining accuracy and organization.
Sales Associate (Part-Time) - TJX Winners - Calgary and Edmonton, AB
(2021-08 - 2025-06)
- Provided professional customer service to diverse customers in a fast-paced environment.
- Assisted with customer inquiries, identified needs, and helped resolve concerns.
- Processed payments, returns, and exchanges accurately while following established procedures.
- Managed multiple customers and responsibilities while maintaining organization and attention to detail.
Education
Bachelor of Science - Biochemistry - University of Alberta (2026-06)
