Junko Ueda
Customer-focused professional with 15+ years of experience in fast-paced environments
Walnut Grove, Metro Vancouver Regional DistrictMember since January 2, 2026
Customer ServicePOSTeamwork
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About
Customer-focused professional with 15+ years of experience in fast-paced environments. Strong in customer service, teamwork, and problem-solving. Reliable and adaptable. Fluent in Japanese and conversational in English.
Experience
Head Server - Festival Japan - Ottawa, ON
(2010-10 - 2025-12)
- Delivered excellent customer service in high-volume environment
- Supervised and trained new staff
- Handled customer inquiries and resolved issues
- Managed cash and POS transactions
- Worked as a line cook (food prep, order coordination)
Server - Ritz Carlton - Osaka, Japan
(2010-05 - 2010-09)
- Provided high-quality customer service
English Tutor - Daiichi Seminar - Osaka, Japan
(2007-04 - 2010-09)
- Supported student learning
Education
Bachelor of Arts - Kansai Gaidai University
ESL Program - Algonquin College