Customer solution Specialist – Rogers/Fido - Vancouver, BC, Canada May 2023 – august 2023
- Grew existing customer accounts by 29% through exceptional customer service and effective sales techniques.
- Helped cx by retaining that cx to current service provider, approximately 35-40 calls helping customer with their plan and technical problems and also solving their queries on daily basis.
Cashier – City of Vancouver – Park Board (Golf Clubhouses) - Vancouver, BC, Canada May 2023 – Still Working
- Worked as a cashier at McCleery & Fraserview Golf clubhouses and maintained positive guest experience by giving customer service to all the guests by working independently.
- Performed daily credit card, cash payment by giving change accurately and promptly, used computer software applications for cashiering, Program registration.
- Performed cleaning, Safe deposit to safe (cash out), dishwashing, Stocking of cold drinks, Canned beers.
Canucks, Vancouver, BC August 2022- May 2023 Quick Service Supervisor (Part-time) - Canucks, Vancouver, BC December 2022- May 2023
- Maintained positive guest experience by giving customer service to all the guests.
- Performed different duties like ordering the items for the next event, pre-post counting of different items to match the inventory.
- Given proper direction and distribution of the work to complete the work faster. Did supervision of the 8-10 team members during events and scheduling breaks for the staffs.
Quick Service associate (Part-time) - Canucks, Vancouver, BC
- Maintained positive guest experience by giving customer service to all the guests.
- Performed counting of the different types of cups, items and tracking the spoils.
Counter staff / Cashier / Bartender (Part-time) – PNE - Vancouver, BC, Canada
- Worked as a cashier through Instawork application at PNE.
- Maintained positive guest experience by giving customer service to all the guests.
Counter staff / Cashier (Part-time) – Instawork - Vancouver, BC, Canada
- Worked as a cashier through Instawork application at Nat Bailey, PNE & BC place.
- Maintained positive guest experience by giving customer service to all the guests.
Cross host – A&W - Vancouver, BC, Canada
August 2022- December 2022
August 2022- February 2023
October 2021- February 2023
October 2020- October 2021
- Maintained positive guests experience by giving customer service to all the guests.
- Performed different duties like making the order for the customers under 3 minutes, giving special attention to special orders, serving the food to guests, run the item from kitchen to cashier.
Cashier / Customer Service – Real Canadian Superstore - Vancouver, BC, Canada November 2019- May 2021
- Maintained positive customer experience by giving customer service to all the customers.
- Performed different duties like refund the money to customers, organizing the recovery items, transferring the calls.
- Did cashiering for 2 years by completing 70-80 transaction / hour by providing good customer service and by remembering the code of vegetables.
Customer Experience Salesfloor Associate / Cashier– Walmart - Vancouver, BC, Canada February 2019- December 2019
- Maintained positive customer experience by giving customer service to all the customers.
- Performed different duties like helping customers, organizing the recovery items, put aways the items to its location.
- Did cashiering for 2 years by completing 70-80 transaction / hour by providing good customer service and by remembering the code of vegetables. Did Zoning and facing of different section assigned at different shifts.
