Deepti Das

As a skilled and highly analytical professional with 11+ years of IT experience as Senior Business Systems Analyst/Technical Systems Analyst/ Product Owner, supporting medium to large size IT companies, Banking Firms, Enterprise & Integration projects, owning robust understanding of SDLC projects, Merger & Acquisition Projects, Sales Compensation Projects etc. Highly efficient in Agile Methodologies & Waterfall project management; having superb customer satisfaction record; adept at Requirements gathering, Analytical thinking, ITSM, Data modeling, Process & Data Mapping, Business Capability. Certified CBAP, ITIL Foundation V3 and Agile Scrum Master. Delivering with passion and staying curious, I believe in being energetic, resourceful and hands-on to get my job done.

• Lead requirements for a major Merger & Acquisition project for Migrating & Onboarding Commercial Banking Clients to multiple banking application including payment and banking services. Captured detailed level requirements between 2 Banking firms for massive Data Migration, Data mapping & Data automation.
• Lead requirements to build a data pipeline to store Transactions & Remittance data for payments. (Wire Payments & Wire Templates)
• Great understanding of programming logic and provides suggestions to improvise and promote practicing good judgment in selecting methods and techniques for obtaining solutions.
• Assisted Architects, Data Engineers, PO and Business to help understand complex data pipeline (MongoDB) and how it supports business requirements. Documented Referential Integrity for MongoDB pipeline with other sources (NAS drive, KAFKA Topic, Python script, API request and response messages etc.) ensuring seamless data flow for data automation.
• Captured detailed level requirements for ingesting Wires payment data Mongo DB pipeline to various systems like Enterprise Payment system and Enterprise Transaction system for both USD/CAD and Foreign Currency Accounts. 
• Excellent in Advanced Excel, create mockups and wireframes for business that includes statement of earnings, Issue Tracker, Pivot and HLR scope planning. Efficient in creating dashboards for reporting purpose in Tableau and Power BI etc.
• Facilitated and led a structured approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders by applying a variety of elicitation techniques to probe, challenge and understand requirements according to the requirements management discipline. 
• Collaborated with technology partners and provide recommendations to support development of: system requirements and design, testing plans, artifacts/deliverables to ensure business needs are met. Good understanding of APIs, UI/UX and Non-Functional Requirements
• Analyzed and raised impacts to customers, stakeholders, employees, process, technology solutions to achieve business results. Demonstrated and clarified work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintain a customer-centric approach
• Monitored and provided recommendations & direction based on the end-to-end customer experience when making decisions. Led and owned the project deliverables related to business requirements to meet the needs of the customer, employee, and business.
• Efficient collaboration with project delivery and technology teams to deliver solutions that tackle business problems and meet business requirements.
• Excellent knowledge of Project/Software development life cycle. Collaborated in migration project and data mapping.
• Solving complex business problems for clients using IT and Data Analytics that involves planning, designing using Agile & Waterfall methodologies. Creating technical documentation for team, user manual guides for end customers, stakeholders etc.
• Proven solid business knowledge of banking industry that includes Sales Performance Management, Finance Crime Compliance Risk Assessment, E-Learning, Reporting (Accounting & Finance),
• Identify, document and validate current state processes and work with the business and stakeholders to design the desired future state. Performing gap/change management analysis to understand “as-is” (current state) and “to-be” (future state) and propose process improvements plan. 
• Translate business needs into business requirement document, functional specifications, user stories, use cases and test cases clearly for the dev and QA teams. Collaborating with IT, Business and cross functional teams across the globe for smooth process flow. 
• Extensive experience in business analysis theory and documentation, practice and use of business analysis techniques in day-to-day life. Achieved effective testing and delivery of the solution, including governance of vendors and end to end acceptance testing and system testing

EDUCATION

• B.E – Honors (Computer Engineering) | R.G.T.U University | 
• Certified Business Analyst Professional (CBAP®)
• ITIL Foundation V3 
• Certified Scrum Master