Demitria Citro-Sauvé

Customer service experience. Good analytical skills for problem-solving. Excellent time and priority management. Dedicated, resourceful, loves taking on challenges, meticulous.

Call Center Agent specializing in telemarketing, sales, and billing - GEXEL Telecom - Cogeco - Montreal, Remote

(2025-01)

• Selling Cogeco telecommunications brand products and plans, answering customer calls to follow up on their requests and scheduling appointments.
• To offer effective solutions to technical problems concerning modems, television/streaming boxes and even telephones.
• Helping customers better understand their monthly bills, and to negotiate discounts and promotions if necessary.

Grocery Clerk, Cashier - IGA Extra Alimentation Sévigny IB Inc. - Île Bizard

(2024-01 - 2024-12)

• Greet customers and answer their questions.
• Place and store the new orders in their designated locations.
• Handle the cash register and receive payments.

Artiste storyboard - Interlopers (Season 2), animated series on YouTube

(2021-01 - 2022-12)

Freelance worker

• Working with directors and producers to design scenes that have been viewed.
• Sketch out ideas for background environments.
• Conceptualize scenes, character designs, and plot points for the series.

Merchandise Clerk (internship) - Céramique Café - Laval

(2016-01 - 2017-12)

• Place the merchandise on the shelves and other surfaces.
• Put security tags on the items.
• Label the products.

Office Clerk (Internship) - Graphothèque Cézar - Laval

(2015-01 - 2016-12)

• Create databases using Google Sheets and Excel.
• Designing business cards using Photoshop and other software.
• Conduct customer and information research.

Secondary Education, Pre-employment Training - Laval Centre for Professional Qualification and Entrepreneurship (2013-01 - 2017-12)