Devinda Perera

Reliable and detail oriented hospitality professional with extensive experience in housekeeping supervision. Proven ability to manage operations efficiently, deliver exceptional guest service, and maintain high standards of accuracy and organization. Seeking to leverage strong problem solving skills and operational knowledge in housekeeping supervisor role.

Housekeeping Coordinator - Double Tree by Hilton Toronto - Toronto, ON, Canada

(2025-03)

• Create and oversee housekeeping schedules and assign tasks to team members.
• Ensure that all areas of the facility are cleaned and maintained in accordance with established standards.
• Monitor and ensure compliance with health and safety regulations.
• Purchase supplies and equipment as needed.
• Respond to guest complaints.
• Maintain records of staff attendance and performance.

Housekeeping Supervisor - Pan Pacific - Toronto, ON, Canada

(2024-08 - 2025-10)

• Supervise Housekeeping staff and ensure high standards of cleanliness across guest rooms and public areas.
• Conduct inspections and maintained high quality control to meet hotel standards.
• Coordinate with front desk regarding room status, early check ins, and guest requests.
• Handling guest concerns promptly, improving overall satisfaction.
• Prepared daily reports and supported smooth hotel operations.

Housekeeping Supervisor - Cape Weligama - Sri Lanka

(2021-06 - 2022-11)

• Delivered High Quality guest service in a luxury resort environment.
• Manage and supervise the housekeeping team and provide guidance, training and performance feedback
• Approaching guests in an attentive, friendly, courteous and service-oriented manner.
• Regularly inspect rooms and public areas and back of the house areas to ensure the cleanliness.
• Communicate regularly with front desk, maintenance and other departments to address guest issues and operational issues.
• Ensure housekeeping team follows health and safety guidance and regulation, including proper handling chemical and cleaning equipment.
• Promote and implement environment friend cleaning practices.
• Maintaining an inventory of guest room and housekeeping supplies.

BA (Hons) - Hospitality Management - London Metropolitan University (2018-09 - 2019-09)

National Diploma - Hospitality Management Level 5 - New Zealand Management Academy (2014-08 - 2016-07)