Devki Dave

I am an enthusiastic Customer Service and Marketing Professional with over three years of diverse experience in client relations, food service, and marketing campaign execution in both Canadian and international settings. Proficient with Microsoft Office Suite, CRM systems, and POS technology, I excel in resolving customer issues while coordinating promotional events and fostering a collaborative team environment

Food Service Supervisor - Pizza Hut - Grimsby, ON

(2023-08)

A leading fast-food restaurant known for its pizza and casual dining

• Delivered excellent customer service by addressing inquiries and resolving issues promptly
• Processed high-volume transactions accurately using POS systems
• Prepared food items consistently, adhering to company and safety standards
• Collaborated with team members to maintain efficient operations in a fast-paced setting

Marketing Executive - Rasso Enterprise - India

(2020-06 - 2022-12)

A company focused on innovative marketing strategies in diverse sectors

• Designed and executed marketing campaigns to increase brand awareness by 25%
• Led advertising and social media initiatives to boost customer engagement
• Conducted market research to refine targeting strategies
• Managed CRM databases to support customer retention and relationship building

Event Coordinator - Parul University – Applifest Event - India

(2018-01 - 2018-10)

An event organized within the university focusing on technology and innovation

• Organized large-scale university event with over 1,000 attendees
• Coordinated with vendors, speakers, and sponsors to ensure smooth execution
• Managed logistics, budgeting, and scheduling for maximum event efficiency

Bachelor of Computer Applications - B.C.A. - Parul University (2015-07 - 2018-06)