Fawad Malik
Food Service Supervisor
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About
Certified Material Handling Equipment (MHE) Operator. Safety-certified highly skilled Material handling Equipment Operator accredited by Regal Forklift Training School across 6 core industrial machines: licensed for Counterbalance (Propane/Electric), Crown Reach, Dock Stocker, Order picker, Centre rider and Electric Walkie. Experienced in narrow-aisle high-rack stacking, multi-level pallet retrieval, high density bulk storage, dock staging, trailer loading/unloading and cross-docking operations under fast-paced supply chain environments.
Commitment to zero-incident safety practices, rigorous pre/post shift equipment circle inspections and strict compliance with Ontario Occupational Health and safety Act (OHSA).
Experience
Food Service Supervisor - Ponchos Pub and Grill
- Forecasted planned and managed F&B orders, staff and finance within budget to achieve financial targets.
- Reported sales results and productivity to GM and team.
- Supervise food portions and schedule kitchen staff.
- Supervised a team of 34 employees and ensured their compliance with company policies and safety/Health regulations.
- Maintain and oversee customer feedback and resolve customer concerns.
Housekeeping Supervisor - Homewood Suites by Hilton
- Conducted routine room inspections to maintain high-quality service.
- Daily review of front desk logs for essential housekeeping updates and communication to coordinate with front desk and engineering to resolve guest issues.
- Monitored inventory levels of guest supplies, cleaning products and Linen to balance par stock.
- Creating staff schedule and training new employees for departmental duties.
- Addressing customer issues and resolving them in a timely manner.
- Collaborated with purchase department to select suppliers for housekeeping supplies.
Education
Diploma - Hotel and Restaurant Management - Seneca College
Master's - Business Administration