Fellie S

Professional in service management, equipped to lead and optimize operations. Strong focus on team collaboration and achieving results. Skilled in staff training, inventory control, and customer satisfaction. Adept at aligning IT strategies, data analytics and cybersecurity measures. Reliable and adaptable to changing needs, ensuring smooth and efficient service. Utilizes strong leadership and staff management skills to maintain efficient and cohesive team performance.

Food Service Supervisor at Tim Hortons (2023-11 – 2025-04)

• Kept guest and work areas clean, organized, and sanitized per established standards.
• Reduced food waste by implementing proper inventory tracking and storage practices.
• Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
• Maintained health and food safety standards at all stages, from storage through delivery.

Warehouse Coordinator at Levi's Strauss & Co (2022-08 – 2023-03)

• Helped keep inventory accurate by overseeing daily cycle counts.
• Trained new team members in warehouse procedures, fostering a culture of continuous improvement and skill development.
• Reduced order processing time by coordinating efficient picking, packing, and shipping procedures.
• Performed data entry to maintain accurate records of inventory levels and shipping and receiving logs for management reports.
• Coordinated seamless communication between different departments for smooth order fulfillment across all stages of the supply chain process.

Warehouse Associate at Voyant Beauty (2021-12 – 2022-06)

• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Collaborated with team members to achieve daily targets and complete tasks efficiently.
• Performed inventory control, such as counting, and stocking merchandise.

Quality Inspector at ABC INOAC Exterior Systems (2021-10 – 2022-02)

• Performed frequent visual inspections to root out tolerance and compliance issues.
• Inspected outbound shipments and conducted random sampling of product quality.
• Implemented corrective actions for non-conforming products, reducing the risk of customer dissatisfaction or returns.

Food Service Supervisor at Tim Hortons (2020-09 – 2021-10)

• Kept guest and work areas clean, organized, and sanitized per established standards.
• Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
• Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.

Warehouse Associate at Amazon (2020-07 – 2020-09)

• Collaborated with team members to achieve daily targets and complete tasks efficiently.
• Performed inventory control, such as counting, and stocking merchandise.
• Prepared orders for shipment by picking, packing, and labeling merchandise.

System Administrato,r at Uasin-Gishu County Government (2015-10 – 2018-01)

• Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
• Provisioned new software and hardware for use, following established security policies.
• Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
• Maintained a high level of customer satisfaction by providing rapid, accurate response to inquiries and concerns regarding system performance or functionality.

Bachelors in Business and Information Technology – St Pau'ls University

Certificate in Information Security Management – Fanshawe College of Applied Arts And Technology

Certificate in Information Technology – Institute of Advanced Technology