Dhruvit Patel

Accomplished IT professional with over 4 years of diverse experience, specializing in Software Business Analysis and Quality Assurance Testing. Proficient in gathering and managing Business/System requirements, adept at handling change requests for existing project requirements. Skilled in testing a variety of applications, including both Web-based and Client/Server platforms. Demonstrates a proactive and motivated approach, excelling in both independent and collaborative team environments.

Business Analyst at BrandMuscle (Nov/2020 – Aug/2021)

• Responsible for a web-based application providing marketing solutions through print materials.
• Integrated the application with Treasury/Cash Management and payment solutions systems.
• Utilized tools such as Jira, Confluence, Microsoft Office, Tableau, and Zoom.
• Translated complex business requirements into user stories, increasing stakeholder satisfaction by 20%.
• Presented solution roadmaps to both technical and non-technical stakeholders, reducing delays by 30%.
• Conducted thorough UAT testing, resulting in a 15% reduction in post-launch issues.
• Played a key role in requirements gathering, functional testing, solution validations, and project documentation.
• Acted as a subject matter expert for the technical team, reducing bug reports by 40%.

Business Analyst at Société Générale (Jul/2017 – Sep/2020)

• Revamped and migrated the investment bank referential system to a new system.
• Integrated the system with various financial tools and platforms.
• Used tools such as Jira, Confluence, Microsoft Office, SAP Business Object, Tableau, and Zoom.
• Trained and coached 20+ employees on agile principles, resulting in a 30% increase in team productivity.
• Collaborated with stakeholders to document requirements into user stories with a 95% satisfaction rate.
• Assisted the team in understanding Agile methodologies, including Kanban and Scrum.
• Created user guides and training manuals for various systems.
• Mentored cross-functional teams on agile methodologies, leading to a 50% reduction in project backlogs.
• Implemented agile practices to improve team productivity, resulting in a 30% increase in project completion rate.

Master of Science in Project Management

• Completed a comprehensive Master's program focused on Project Management.
• Acquired advanced knowledge and skills in project planning, execution, and control.
• Gained expertise in leadership, communication, and strategic decision-making within project environments.
• Developed a strong foundation in utilizing project management tools and methodologies.
• Engaged in coursework covering topics such as risk management, stakeholder communication, and agile methodologies.
• Applied theoretical concepts to real-world scenarios, fostering practical problem-solving abilities.
• Collaborated with a diverse group of peers, enhancing teamwork and interpersonal skills.
• Utilized Northeastern University's resources to stay abreast of industry trends and best practices.