Dr. Faiza Chhapra

Experienced Dental Treatment Coordinator and internationally trained Dentist with extensive clinical, academic, and administrative experience across Canada, the UAE, Pakistan, and Jordan. Expertise in treatment coordination, case presentation, insurance claims, pre-authorizations, patient financing, scheduling optimization, and patient relationship management. Known for building trust with patients, improving treatment acceptance, and supporting efficient clinic operations.

Brings over eight years of university-level teaching experience as a Senior Lecturer in Orthodontics, demonstrating exceptional communication, leadership, and mentoring abilities.

Dental Treatment Coordinator at Dawson Dental (Dentalcorp) (2024-07 – 2026-05)

• Served as the primary contact for patient treatment discussions and care coordination.
• Presented treatment plans, insurance estimates, and financing options clearly and professionally.
• Assisted with insurance claims, pre-authorizations, and treatment-related documentation.
• Coordinated scheduling, follow-ups, and patient communication to support practice efficiency.
• Worked collaboratively with dentists and clinical teams to enhance patient experience and treatment acceptance.

General Dentist at Aspetar Dental Clinic (2020-11 – 2023-12)

• Delivered comprehensive dental care including preventive, restorative, and treatment planning services.
• Maintained detailed clinical documentation and insurance records.
• Educated patients regarding treatment options and oral health maintenance.

Department Head & General Dentist at Department of Health (2009-02 – 2020-08)

• Managed operations of a government dental department and supervised multidisciplinary teams.
• Oversaw quality assurance, compliance, documentation, and patient care standards.
• Supported staff training, mentorship, and workflow improvement initiatives.

General Dentist at Sara Medical Centre (2004-01 – 2009-12)

General Dentist at National Institute of Oral Diseases (1994-01 – 2004-12)

General Dentist at Jordanian Armed Forces (1984-01 – 1994-12)

Senior Lecturer, Department of Orthodontics at Various institutions

• Delivered undergraduate dental education and clinical instruction.
• Supervised student clinical training and academic development.
• Participated in curriculum delivery, assessments, and mentorship.
• Accumulated more than eight years of university-level teaching experience.

Bachelor of Dental Surgery in Dentistry

WES Educational Credential Assessment in Dental credentials – World Education Services

Certification in Dental Treatment Coordination & Practice Management