Elaheh Haidari

Dental Hygiene student in Semester 3, graduating in December 2026, with HARP, BLS, and CPR certifications, dental shadowing experience, and a biomedical science background. Seeking a Dental Assistant or receptionist position where I can support chairside workflow, operatory preparation, sterilization, patient communication, and front-desk coordination. Brings over four years of management, customer service, documentation, and team leadership experience.

Dental Hygiene Clinical Training - Toronto College of Dental Hygiene and Auxiliaries - Toronto, ON

(2025-01)

• Developing skills in dental charting, oral health education, infection prevention, client communication, and clinical documentation.
• Applying professional standards related to patient privacy, safety, dental terminology, and clinical record organization.

Dental Shadowing Student - Dental Office - Mississauga, ON

• Observed dentist and dental team during clinical appointments to understand chairside assisting, patient communication, and treatment flow.
• Gained exposure to operatory setup, room turnover, infection-control routines, and dental office expectations.

Front-End Manager / Cash Office Associate Manager - No Frills - Brampton, ON

(2022-06)

• Manage cash office processes, reconciliation, financial reporting, confidential records, and daily administrative tasks with accuracy.
• Supervise front-end workflow, train staff, support scheduling needs, and maintain smooth operations in a high-volume environment.
• Resolve customer concerns professionally, de-escalate difficult situations, and build positive relationships with customers and team members.

Payor Partnerships Co-op - Shoppers Drug Mart - North York, ON

(2022-04 - 2023-09)

• Supported patient-program administration, appointment-scheduling processes, documents, presentations, and research for the Health Solutions team.
• Contributed to the Diabetes Management Program by helping improve patient journey processes and administrative workflows.
• Shadowed pharmacy professionals to understand healthcare workflows, patient-care operations, and interdisciplinary communication.

Meat Department Assistant Manager and SAP Analyst - No Frills - Brampton, ON

(2020-06 - 2022-06)

• Supported daily operations, staff hiring and training, SAP-related reporting, and organized department records.
• Maintained quality standards, coordinated store presentations, and communicated professionally with internal and external stakeholders.

Dental Hygiene Program - Dental Hygiene - Toronto College of Dental Hygiene and Auxiliaries (2026-12)

Biomedical Science Studies - York University

Certified in Trading and Lending in Decentralized Finance - Decentralized Finance - University of Toronto (2024-08)