Elfenesh Johnson

Motivated and community-focused student pursuing a degree in Criminology with a minor in Forensic Psychology. Proven leadership, organizational, and interpersonal skills developed through volunteer, entrepreneurial, and academic experiences. Passionate about justice, mental health, and social change

Volunteer at Community Food Bank (2023-04 – 2024-06)

• Provided hospitality and support services to community members in a welcoming and respectful manner
• Assisted individuals with a variety of needs, ensuring personalized and responsive service
• Helped coordinate available resources and directed community members to appropriate services
• Maintained a positive, inclusive, and professional atmosphere at all times
• Demonstrated strong interpersonal, communication, and problem-solving skills
• Adapted quickly to changing situations and needs within the community setting

Secretary of the Youth Committee at Liberian Association of Ottawa (2024-06 – Present)

• Developed community-focused initiatives to support and engage the Liberian community in Ottawa
• Organized and coordinated events aimed at fostering unity, cultural pride, and networking opportunities among community members
• Demonstrated leadership and creativity in planning inclusive programs that addressed community needs

Organizer of events at Symphony Orleans (2023-07 – 2023-08)

• Planned and facilitated engaging activities, including beach outings and recreational events, to promote physical and mental well-being
• Held meaningful conversations with participants to encourage memory recall and emotional connection
• Motivated individuals to step outside their comfort zones and try new experiences
• Collaborated closely with coworkers to design and implement daily programs that kept participants active and stimulated
• Fostered a supportive and inclusive environment focused on personal growth and social engagement

Receptionist at I PREP (2023-07 – 2023-08)

• Greeted and assisted students, parents and visitors in a friendly professional matter
• Answered phone calls, emails and general inquiries
• Scheduled appointments and managed the school calendar
• Ensure security procedures for visitors
• Coordinate communication between parents and teachers when needed

Barista at Starbucks (2025-10 – Present)

• Delivered high-quality service in a fast-paced environment, consistently managing high customer volume while maintaining accuracy and professionalism
• Interpreted and executed complex beverage orders with precision, demonstrating attention to detail and procedural compliance
• Resolved customer concerns calmly and diplomatically, exercising conflict resolution and problem-solving skills
• Collaborated effectively within a team to ensure efficient operations during peak periods
• Managed cash handling and point-of-sale transactions with accuracy and accountability
• Maintained strict adherence to company policies, health regulations, and safety standards
• Balanced multiple competing demands under time constraints, strengthening organizational and prioritization abilities
• Fostered positive client relationships through clear communication, active listening, and professionalism

High School Diploma – St. Matthew Catholic High School (2023-02 – 2024-06)

Degree in Criminology with a minor in Forensic Psychology – Carleton University (2024-09)