Customer Experience Specialist
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Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Customer Experience Specialist.
Interswitch Group. November 2018 till date
Core Responsibilities;
Provide primary customer support to internal and external customers.
Maintain customer satisfaction with forward- thinking strategies focused on addressing customer needs and resolving concerns.
Clarify customer issues and determined root cause of problems to resolve product or service complaints.
University of Lagos, Nigeria
B.Sc Geology
2012-2017