Elizabeth Vielguth
Operations Professional | Workforce Coordination & Production Management
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About
Analytical and results-driven operations professional with more than eight years of progressive experience in workforce coordination, production management, scheduling, routing optimization, and team leadership. Proven ability to analyze operational data, forecast staffing requirements, optimize resource allocation, and implement process improvements that enhance organizational performance. Experienced in managing multiple priorities in fast-paced environments while providing strategic insights to support business objectives.
Recognized for strong communication skills, stakeholder collaboration, and data-driven decision making.
Experience
Production Manager - Nutri-Lawn Calgary - Calgary, Alberta
(2021-02)
- Lead daily production operations, coordinating workforce deployment, scheduling, and resource allocation across multiple service teams.
- Develop and manage production schedules based on staffing levels, seasonal demand, operational priorities, and service requirements.
- Analyze operational performance metrics to identify trends, improve efficiency, and support strategic decision-making.
- Monitor productivity, service delivery, and workforce utilization to ensure achievement of organizational objectives.
- Implement workflow improvements that enhance operational efficiency while maintaining service quality standards.
- Train, mentor, and supervise employees, ensuring compliance with safety standards and operational procedures.
- Collaborate with leadership to forecast staffing requirements and support workforce planning initiatives.
- Manage competing priorities and rapidly changing operational demands in a high-volume environment.
Routing Specialist - Nutri-Lawn Calgary - Calgary, Alberta
(2020-02)
- Coordinate daily routing and workforce deployment schedules across Calgary service territories.
- Utilize routing software and operational data to optimize service delivery, resource utilization, and technician productivity.
- Analyze scheduling requirements and adjust workforce allocations to meet customer demand and operational targets.
- Track service performance metrics and provide operational insights to management.
- Serve as a key liaison between customers, field technicians, and management to ensure efficient communication and service execution.
- Support workforce planning by identifying scheduling trends, capacity constraints, and operational opportunities.
Field Technician, Customer Service Representative, Routing Coordinator - Nutri-Lawn Calgary - Calgary, Alberta
(2017-01)
Advanced through multiple positions including Field Technician, Customer Service Representative, Routing Coordinator, Routing Specialist, and Production Manager. Demonstrated consistent leadership, strong analytical abilities, and the capacity to assume increasing operational responsibilities.
Education
Bachelor of Arts - English Language Arts - University of Lethbridge (2010-09 - 2015-05)
High School Diploma - French Immersion - Western Canada High School (2007-09 - 2010-06)