Ella Salami
Public Relations and Communications Specialist
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About
7 years of experience helping organizations increase sales, customer satisfaction, and engagement. As a Receptionist at Defence Intelligence College, increased customer satisfaction rating by 25% in 8 months through strategic planning and implementation of customer feedback initiatives. As a Research Analyst Intern at Technical Aid Corps, wrote reports including the 1st Inter-Ministerial meeting for the 74th United Nations General Assembly in 6 months.
As a Retail Advisor at Mobile Experience Center, increased customer base by 36% in 6 months through personalized communication and outreach initiatives. As an Intern at BGC London, prepared a personalized newsletter for donors, listing events that occurred in 3 weeks.
Experience
7 years of experience helping organizations increase sales, customer satisfaction, and engagement. As a Receptionist at Defence Intelligence College, increased customer satisfaction rating by 25% in 8 months through strategic planning and implementation of customer feedback initiatives. As a Research Analyst Intern at Technical Aid Corps, wrote reports including the 1st Inter-Ministerial meeting for the 74th United Nation General Assembly in 6 months.
As a Retail Advisor at Mobile Experience Center, increased customer base by 36% in 6 months through personalized communication and outreach initiatives. As an Intern at BGC London, prepared a personalized newsletter for donors, listing events that occurred in 3 weeks.
Education
Public Relations - Corporate Communications
Post-graduate Certificate, Fanshawe College, London ON
2023-2023
Non-Governmental Organization Management
Professional Certificate, Clemads Global Consulting LTD, Wuse, Abuja, Nigeria
2021-2021
History and International Relations
BA Degree, Redeemer’s University, Ede, Osun, Nigeria
2016-2020
