Emily

Retail professional with a robust background in driving sales and enhancing customer experiences. Known for strong team collaboration and adaptability to changing retail environments. Expertise in product knowledge and active listening, ensuring customer satisfaction and loyalty.

Retail Sales Associate at Fire and Flower (2024-08 – 2025-07)

• Assisted customers with product inquiries and provided exceptional service to enhance shopping experiences.
• Maintained cleanliness and organization of sales floor, ensuring an inviting atmosphere for customers.
• Operated point-of-sale systems efficiently, processing transactions accurately and handling cash responsibly.
• Stocked shelves and arranged merchandise displays to optimize product visibility and promote sales.

Grocery Delivery Driver at InstaCart (2022-02 – 2024-05)

• Delivered food orders efficiently, ensuring timely and accurate service to customers.
• Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
• Maintained vehicle cleanliness and functionality, adhering to safety protocols consistently.

Preschool Teacher at Tiny Hoppers Daycare (2020-11 – 2021-12)

• Developed and implemented engaging lesson plans tailored to diverse learning styles.
• Fostered a positive classroom environment promoting social, emotional, and cognitive development.
• Collaborated with parents to support children's progress and address individual needs.
• Utilized educational tools and resources to enhance learning experiences for preschoolers.

Student Advisor and Tutor at Lakeland College (2018-09 – 2020-06)

• Implemented filing systems that improved document retrieval speed and organization within the office.
• Supported administrative staff with data entry tasks, maintaining accurate records of student information.
• Welcomed office visitors and alerted staff to the arrivals of scheduled appointments.
• Assisted students in understanding complex concepts through personalized tutoring sessions.
• Developed tailored lesson plans to address individual learning needs and goals.

Child and Youth Counselling – Lakeland College (2018-09 – 2020-06)

High School Diploma – Salisbury Composite (2014-09 – 2017-06)