Ena Arora

Offering strong interpersonal skills and willingness to learn and develop in customer-focused environment. Delivers ability to quickly understand and apply new concepts, ensuring smooth and accurate transaction processing. Ready to use and develop communication and problem-solving skills in customer service role.

Dietary Aide - Hawthorne Healthcare Center - Coquitlam, BC

(2025-03)

• Assisted in preparing and serving nutritious meals in accordance with residents' dietary needs and preferences.
• Ensured proper food handling, sanitation, and safety procedures in compliance with health regulations.
• Delivered meal trays to residents in a timely, courteous, and respectful manner.
• Maintained cleanliness of kitchen, dining areas, and food service equipment.
• Collaborated with dietary team and healthcare staff to accommodate special diets and food allergies.
• Provided support during mealtime, including setting up dining areas and assisting residents as needed.
• Maintained accurate records of food temperatures, inventory, and cleaning schedules.

Sales Associate - Walmart - Surrey, BC

(2024-09)

• Assisted customers with purchases, product inquiries, and issue resolution.
• Processed cash, debit, and credit transactions accurately.
• Maintained merchandise displays and ensured shelves remained stocked and organized.
• Assisted with receiving, unpacking, and organizing inventory shipments.
• Supported store opening and closing procedures.
• Worked collaboratively with team members to achieve sales and customer service goals.
• Maintained a clean, safe, and welcoming shopping environment.

Volunteer - City Of Vancouver - Board Of Parks And Recreation - Vancouver, BC

• Maintained clean, neat, and operational facilities to serve program needs.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Assisted with special events and programs.
• Used strong interpersonal communication skills to convey information to others.

Post baccalaureate diploma - law enforcement - Justice Institute of British Columbia