Eric Babin

To gain full time employment with a well-established company

General Manager at Cineplex Entertainment Ltd. (2003-2025)

• All job responsibilities of a General Manager
• Prepared and presented PowerPoint presentations during manager's convention
• Designated to train all regional General Managers on new reporting procedures for arcade revenue systems
• Helped Regional Manager of Operations on several occasions to prepare presentations for regional General Manager's meetings
• Trained new General Managers and all levels of management in Rothesay, Truro, Charlottetown and Summerside in all aspects of operations while continuing to manage my own location remotely
• Trained management in projection in Rothesay, Truro, Charlottetown, Summerside and Trinity Drive
• Managed 3 theatre locations in the absence of a General Manager in Charlottetown, Summerside and my location in Miramichi
• Completed over 150 training modules/seminars including Situational Leadership 2, Growing Trust, Succession Planning, Optimal Motivation, Business Productivity, Discipline Training, Investigation Training and Leading Through Change along with annual Code of Ethics training
• Plan, evaluate and monitor operations, merchandise, and financial areas within multiple departments to maximize sales and profitability through the efficient execution of Company programs and the maintenance of Company Standards
• Interview, recruit, train and coach venue management, and proactively plan for succession
• Understand and implement appropriate disciplinary action for performance and behavioral management
• Manage sales, staffing and operational budgets and plan to ensure profitability
• Manage the inventory and shrinkage of all departments
• Won the Guest Satisfaction Award for Atlantic in 2014 and 2017

Assistant Manager at Wal-Mart Canada Inc (2002-01 – 2003-12)

• Recruit staffing needs for seasonal help
• Direct compliance of associates with established company policies, procedures and standards such as safekeeping of company funds and property, personnel and grievance practices
• Inspect premises of assigned areas within the store to ensure that adequate security exists and that physical facilities comply with safety and environmental codes and ordinances
• Review operational records and reports for the store manager to project sales and to determine store profitability
• Co-ordinate sales and promotional activities for the store manager
• Negotiate with local vendors to enter into contracts for merchandise and determine amounts needed for my assigned areas
• Teach others how to do a task by demonstrating and explaining how to do it and then observed the person performing the task
• Communicate and respond to the customer's request for information and /or service
• Move around the store to assess the overall presentation of merchandise and appearance of the store noting deficiencies for corrective action
• Is responsible for the overall direction, co-ordination, and evaluation of several departments as well as the overall success of the store in the store manager's absence
• Supervise up to 150 associates in a day
• Play an active roll in support of community involvement
• Other responsibilities are scheduling, interviewing, hiring and training associates. Planning, assigning and directing work. Addressing complaints and resolving problems
• Completed 3 management training seminars, Leadership Foundations, Supervisory Skills and Management Development 1 & 2

Assistant Manager at Wal-Mart Canada Inc (2000-01 – 2002-12)

• Same duties as above
• Supervised up to 175 associates in a day
• Created 30/60/90-day merchandising plans

Support Manager/Manager Trainee at Wal-Mart Canada Inc. (1999-01 – 2000-12)

• Help train new associates alongside the management team
• Ensure proper placement of all fixtures and merchandise during store setup
• Supervised a staff of 8 to 12 associates on the overnight crew
• Completed a 17-week manager training program
• Provide excellent customer service by maintaining 100% instock and zero pricing errors
• Answering customer calls promptly and meeting customer's needs by assisting them whenever possible
• Maintaining departmental operational and merchandising standards daily

Business Diploma in Business – Harrison Tremble High School (1989-01 – 1991-12)