Sia Koulis

Organized and detail-oriented education professional with 4.5 years of experience in course development and project coordination, supported by a strong foundation in B2B quality assurance. Proficient in digital learning workflows, SCORM integration, and task management using Kanban boards (MS Planner, Monday.com). Known for improving course delivery timelines, enhancing collaboration across remote teams, and maintaining content quality aligned with academic standards.

Course Development Coordinator at University of Fredericton (2022-01 – Present)

• Lead the end-to-end coordination of online course projects, overseeing timelines, task tracking, and content readiness for delivery.
• Manage timelines, resource allocation, and content delivery schedules to align with institutional priorities.
• Refine internal processes and reporting tools to boost operational efficiency.
• Facilitate cross-team communication to ensure cohesive development and consistent outcomes.

Learning Content Writer at University of Fredericton (2022-01 – Present)

• Reviewed course materials for structure, outcome alignment, and accreditation compliance.
• Managed task pipelines and development tracking via Kanban workflows.
• Supported multimedia asset integration (PowerPoint, SCORM) and instructional content revisions.
• Collaborated with educational stakeholders to meet quality benchmarks and learner experience goals.

Quality Assurance, Assistant Manager, Tech CSR (Various Roles) at Hostopia/Deluxe (2008 – 2020)

• Audited and revised website and article content to meet branding and tone guidelines for diverse business clients.
• Coordinated with developers and designers to enforce content standards and usability.
• Built internal documentation for QA procedures, streamlining team knowledge transfer.
• Led content and design teams supporting large-scale digital projects for external clients.