Faith Cosgrove
English Degree holder with a Bachelor of Secondary Education and several years of experience in public-facing environments
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About
English Degree holder with a Bachelor of Secondary Education. I have several years of experience in public-facing environments. I have a background working at a front desk, interacting with the public and answering phone calls, specifically in an academic setting. I have strong written and oral communication skills. I can adapt quickly to new environments and bring a positive attitude.
Experience
Visual Arts Teacher (Grades 11, 12) at HRCE (2026-04 – 2026-06)
- Created lesson plans and assignments
- Communicated with parents and admin
- Classroom and time management
Substitute Teacher (Grades 7-12) at HRCE (2023-11 – Present)
- Adaptability and flexibility depending on class needs and climate
- Ability to co-teach and work with other teachers to benefit students
- Classroom and behaviour management
- Working one-on-one with students in various subjects
Placement student at Chebucto Connections (Pathways) (2025-03 – 2025-05)
- Youth Mentorship
- Program and workshop planning
Library Student Assistant at Mount Saint Vincent University (2023-01 – 2026-04)
- Aiding patrons with sales, questions and directions related to Mount Saint Vincent University campus
- Attention to detail relating to organization and library services with the Library of Congress cataloguing system
Curriculum Resource Centre at Mount Saint Vincent University (2024-01 – 2024-04)
- Aiding students with locating specific items and books that best suit their teaching needs
- Ability to organize the space and keep books, kits and other items organized with the Dewey Decimal System
- Ability to open and close the centre alone
Writing Workshop Tutor at Mount Saint Vincent University (2021-10 – 2023-05)
- Tutor for undergraduate students taking English, History or Writing courses
- Providing tutoring and academic advice as a leader and mentor
- Navigating Zoom programming and keeping in contact with students to book appointments
Study Lab Supervisor at Armbrae Academy (2022-10 – 2023-05)
- Supervisor for students completing homework and assignments after school hours
- Classroom management
- One-on-one tutoring and assistance
Jack Talk Speaker at Jack.Org (2022-07 – Present)
- Learned how to speak ethically on the topic of mental health to audiences of youths (online and in-person)
- Two months of public speaker training alongside a mentor to become certified as a Jack Talk Speaker
Customer Service Associate at Mark's (2021-03 – 2021-12)
- Delivered friendly, attentive customer service in a fast-paced retail environment
- Assisted customers with product selection, sizing, and recommendations
- Handled cash transactions, returns, and exchanges accurately
- Maintained store organization, cleanliness, and visual displays
- Resolved customer concerns professionally to ensure a positive experience
Education
Bachelor of Arts in English major, and Family Studies minor – Mount Saint Vincent University (2016-09 – 2019-06)
Bachelor of Education in Secondary Program – Mount Saint Vincent University (2019-09 – 2023-05)
Practicum in Grade 7 English and Social studies – Mount Saint Vincent University (2023-09 – 2024-05)
