Fatima Khreis

Provide administrative support in preparation for upcoming elections Assist employees with administrative and operational inquiries through phone and email support Support daily operations by resolving issues and assisting employees with administrative requests

Administrative Support - Elections Canada - Ottawa, ON

(2026-02)

• Provide administrative support in preparation for upcoming elections
• Assist employees with administrative and operational inquiries through phone and email support
• Support daily operations by resolving issues and assisting employees with administrative requests
• Maintain and organize confidential records with a high level of accuracy, professionalism, and attention to detail
• Collaborate with team members and supervisors to support election procedures
• Processed employee requests and documentation while ensuring accuracy and confidentiality

Outpatient Clerk - The Ottawa Hospital - Ottawa, ON

(2025-05 - 2026-02)

• Registered and checked in patients, verifying personal, insurance, and medical information accuracy
• Handled high volumes of patient traffic while maintaining professionalism and attention to detail
• Responded to phone and in-person inquiries professionally and efficiently
• Coordinated with doctors, nurses, and other departments to ensure timely efficient patient care
• Prepared necessary documents along with forms for patient visits and procedures
• Booked initial and follow-up appointments for patients, ensuring efficient scheduling

Event Coordinator - Carleton University Event Management - Ottawa, ON

(2023-09 - 2023-12)

• Developed and implemented communication strategies for the City of Ottawa and local businesses
• Collaborated with clients to identify their goals and expectations from the event
• Assisted in leading and coordinating project events, workshops, and in-the-know sessions
• Drafted presentations, flow charts, meeting minutes, and reference documents for the team

Sales Specialist - Shoppers Drug Mart - Ottawa, ON

(2022-05 - 2023-05)

• Leveraged in-depth product knowledge to guide customer decisions and increase revenue
• Provided exceptional customer service, promptly resolving inquiries and issues
• Assisted in managing the team's generic mailbox to respond to inquiries, questions, and various requests
• Trained new team members and achieved sales goals consistently while fostering customer connections

Bachelor's Degree - Communication and Media Studies - Carleton University (2024-06)