Ferdi Djangana
Baker
About
[one] year(s) of experience in [customer service] have allowed me to deepen my technical knowledge and my ability to solve problems. Through my interpersonal skills and professionalism, I have actively contributed to customer loyalty and revenue growth. Responsive and results-driven, I am fully capable of working under pressure.
Passionate about cooking and with [one] year(s) of experience as [one], I have learned to master essential culinary tasks. In good physical condition, I am able to maintain a sustained pace. A strong team player, I follow instructions given to me.
Experience
Cook - Tim Hortons - Gatineau, QC
(2023-09 - 2025-05)
Permanent employment
- Preparation of ingredients (peeling, washing, cutting), garnishes, and sauces.
- Cleaning and maintenance of kitchen equipment, utensils, and workspaces.
- Strict compliance with food hygiene and safety regulations in force.
- Daily cleaning of equipment and maintenance of a clean kitchen environment.
Commis - Tim Hortons - Gatineau, QC
(2023-09 - 2025-05)
Permanent employment
- Tidying and cleaning the kitchen at the end of service.
- Checking the condition and freshness of products.
- Cleaning and maintenance of kitchen equipment, ensuring food hygiene and safety.
- Supporting other team members when they are overwhelmed or need assistance.
Sales Associate - APPLE - KINSHASA, KINSHASA
(2020-06 - 2023-03)
Permanent employment
- Welcoming customers and responding to their inquiries efficiently and courteously.
- Organizing, maintaining, and restocking the store.
- Greeting and assisting customers in order to direct them toward products suited to their needs.
- Tidying and cleaning the store and shelves, participating in premises maintenance tasks.
- Managing inventory and restocking shelves to ensure product availability in store.
- Identifying customer needs, providing advice, and suggesting appropriate products.
- Arranging merchandise in the sales area, organizing shelves according to merchandising guidelines.
- Direct and complementary sales of various products and services.
Education
Collège universel (2024-01)
DEC - Financial Services and Insurance Technology - Isipa (2019-09 - 2022-03)
Bachelor's Degree - Computer Science - Collège saint Dominique (2016-08 - 2018-07)
