Francis Charest

Customer service Training in damaged vehicle estimation Training with automobile insurance companies

Operations Supervisor - CarrXpert Matane - Matane

(2023-01 - 2025-12)

• Customer service
• Training in damaged vehicle estimation
• Training with automobile insurance companies
• Vehicle damage assessment
• Preparing estimates using Audatex and Michel systems
• Cost estimations with insurers
• Planning repairs requested by automobile insurance companies
• Employee management
• Task planning

Joint Branch Manager / Project Manager - Service de Pneus E. Coté - Matane

(2017-01 - 2023-12)

• Operations supervision
• Task and performance planning
• Elevated forklift training
• Health and safety training
• CPR training
• Ozone layer protection training (air conditioning)

Automotive Center Manager - Canadien tire Matane - Matane

(2016-01 - 2017-12)

• Staff management
• Supervision of service and parts department
• After-sales customer service management
• SAAQ automotive inspection training

Electrical Wiring Electromechanic - Enercon Canada Matane - Matane

(2011-01 - 2016-12)

• Assembly of electrical modules
• Installation of mechanical parts
• Overhead crane operator
• Heavy machinery operator
• High-capacity forklift operator

Automotive Technician - Matane Toyota - Matane

(2005-01 - 2011-12)

• Vehicle repair
• Vehicle wheel alignment
• Electrical problem diagnosis
• Diagnosis using Autel machine
• Toyota vehicle training
• Toyota engine repair training

Automotive Technician - Kia Forbes, Matane - Matane

(2004-01 - 2005-12)

• Vehicle repair
• Used vehicle repair
• Problem diagnosis

Packer / Warehouse Clerk - Supermarché IGA, Matane - Matane

(2001-01 - 2004-12)

• Cashier service
• Stocking products on shelves
• Customer service
• Inventory tracking
• Product sales organization

Diploma - Automotive Mechanics - Centre de formation professionnelle de Matane / Polyvalente de Matane (2003-01 - 2005-12)

Certificate - Secondary 5 Equivalency Certificate - CEA Matane (Centre d'éducation des adultes d'Amours de Matane) (2004-01 - 2004-12)