Francis Charest
Operations Supervisor
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About
Customer service Training in damaged vehicle estimation Training with automobile insurance companies
Experience
Operations Supervisor - CarrXpert Matane - Matane
(2023-01 - 2025-12)
- Customer service
- Training in damaged vehicle estimation
- Training with automobile insurance companies
- Vehicle damage assessment
- Preparing estimates using Audatex and Michel systems
- Cost estimations with insurers
- Planning repairs requested by automobile insurance companies
- Employee management
- Task planning
Joint Branch Manager / Project Manager - Service de Pneus E. Coté - Matane
(2017-01 - 2023-12)
- Operations supervision
- Task and performance planning
- Elevated forklift training
- Health and safety training
- CPR training
- Ozone layer protection training (air conditioning)
Automotive Center Manager - Canadien tire Matane - Matane
(2016-01 - 2017-12)
- Staff management
- Supervision of service and parts department
- After-sales customer service management
- SAAQ automotive inspection training
Electrical Wiring Electromechanic - Enercon Canada Matane - Matane
(2011-01 - 2016-12)
- Assembly of electrical modules
- Installation of mechanical parts
- Overhead crane operator
- Heavy machinery operator
- High-capacity forklift operator
Automotive Technician - Matane Toyota - Matane
(2005-01 - 2011-12)
- Vehicle repair
- Vehicle wheel alignment
- Electrical problem diagnosis
- Diagnosis using Autel machine
- Toyota vehicle training
- Toyota engine repair training
Automotive Technician - Kia Forbes, Matane - Matane
(2004-01 - 2005-12)
- Vehicle repair
- Used vehicle repair
- Problem diagnosis
Packer / Warehouse Clerk - Supermarché IGA, Matane - Matane
(2001-01 - 2004-12)
- Cashier service
- Stocking products on shelves
- Customer service
- Inventory tracking
- Product sales organization
Education
Diploma - Automotive Mechanics - Centre de formation professionnelle de Matane / Polyvalente de Matane (2003-01 - 2005-12)
Certificate - Secondary 5 Equivalency Certificate - CEA Matane (Centre d'éducation des adultes d'Amours de Matane) (2004-01 - 2004-12)
