Freya Kwok

Highly organized and results-driven professional with a strong background in retail leasing, customer service, and mall operations. Seeking a challenging role as an Assistant Mall Operation Officer to utilize my skills in tenant management, operational oversight, and customer satisfaction to contribute to the success of a dynamic organization.

• Track incoming and outgoing tenancies for three retail locations (approximately 687,000 square feet of retail space).
• Provide full spectrum of administrative and retail leasing support for the 230+ tenancy , e.g. Contact agreement, Aging Report, Deposit settlement, and handle other ad hoc duties as assigned.

Bachelor of Social Science