Sales & Leasing Specialist - Kramer Mazda - Calgary, Alberta, Canada
(2025-10)
- Conducted thorough vehicle needs assessments and engaging product presentations to match customers with clients needs.
- Cultivated strong, long-term customer relationships through effective post-sale follow-up and proactive communication, driving repeat business and positive referrals.
Sales Advisor - Universal Ford Lincoln - Calgary, Alberta, Canada
(2025-05 - 2025-10)
- Collaborate with client with their vehicle selection.
- Utilize language skills to provide client with exceptional dealership experience in both sales and service department.
Museums Host *Volunteer - The Military Museums - Air Force Gallery - Calgary, Alberta, Canada
(2024-05)
- Engage with visitors by delivering interactive and informative guided tours, enhancing their understanding of exhibits.
- Support gallery operations and maintaining an engaging visitor experience.
Brand Specialist - Northwest Acura - Calgary, Alberta, Canada
(2024-05 - 2025-04)
- Provide comprehensive demonstrations of vehicle for both new and pre-owned vehicles.
- Utilize bilingual skills in Mandarin, Cantonese, and English to communicate effectively with a diverse client base to enhance the sales experience and customer satisfaction.
- Engage in client relationship management by maintaining follow-ups to ensure customer satisfaction and foster loyalty.
Digital Merchandiser - Northwest Acura - Calgary, Alberta, Canada
(2024-01 - 2024-05)
- Conduct daily photography, editing, and uploading of vehicle inventory, ensuring high-quality visual representation.
- Compose and publish detailed vehicle descriptions on the website, highlighting key features and specifications to enhance customer engagement.
Delivery Associate - Blue Dart Logistics Inc. - Calgary, Alberta, Canada
(2023-10 - 2024-01)
- Safely and efficiently deliver over 300 parcels daily to customers in various locations.
- Collaborated with the dispatch team to optimize delivery processes.
- Provide feedback on route planning and customer interactions.
Site Engineer - PMPS Liner Technology (Hong Kong) Limited - Tsune Wan, Hong Kong
(2022-06 - 2023-06)
- Having sound knowledge in various sewer rehabilitation systems such as: Sekisui Ribloc SPR™PE systems, RelineEurope REE4000 system, Applied Felts SteamCure®, and Arkan Anabeeb GRP.
- Trained 3 new teams in operating aforementioned sewer rehabilitation systems.
- Supervise 10 to 15 peoples on construction site.
- Resolves technical issues, such as troubleshooting RelineEurope REE4000 electrical and pressure fault, or Sekisui Ribloc SPR™PE systems pipe separation issue.
- Supervise 3 Assistant Engineer in drafting Temporary Traffic Arrangements.
- Liaising with supplier, sub-contractor, and various government departments.
Assistant Engineer - PMPS Liner Technology (Hong Kong) Limited - Tsune Wan, Hong Kong
(2021-08 - 2022-06)
- Drafting Temporary Traffic Arrangements.
- Liaising government departments with permit application.
- Create and modify engineering drawing and data sheet using AutoCAD.
Student Tutor - Green River College - Auburn, Washington, United States
(2019-02 - 2019-12)
- Conduct 2 to 5 daily in-person one-on-one tutoring sessions with aviation students.
- Assisted students in understanding complex aviation concepts.
