Gurdev Singh
Transportation Dispatcher
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About
Transportation Dispatcher with 4+ years of experience in logistics, dispatching, and cross-border operations. Expert in route planning for 25 tractor trailers and 30+ straight trucks daily, while also managing 10 forklift drivers and overseeing all night paperwork independently. Skilled in customs clearance, driver coordination, and compliance with TDG, Highway Traffic Act, and weight restrictions.
Proficient in Loadlink, DAT, TMW (Truckmate), Border Connect, Xpert IT, and Peoplenet. Recognized for strong leadership, communication, and maintaining high on-time delivery rates.
Experience
Night Time City Dispatcher - Polaris Transportation
(2023-04 - 2026-05)
- Plan and assign routes for 25 tractor trailers and 30+ straight trucks daily, balancing time, distance, and resources.
- Supervise and coordinate a team of 10 forklift drivers to ensure smooth dock operations.
- Manage and complete all night shift paperwork independently, ensuring accuracy and compliance.
- Monitor real-time operations using TMW and Peoplenet to optimize delivery schedules.
- Maintain compliance with HTA and weight restrictions when assigning loads.
- Communicate effectively with clients and drivers, resolving service issues quickly.
- Achieved 99% dock scheduling accuracy, reducing driver downtime.
Night Dock Clerk - Polaris Transportation
(2022-01 - 2023-04)
- Verified incoming and outgoing shipments, ensuring accuracy and damage-free handling.
- Coordinated truck arrivals and departures to optimize dock operations and reduce delays.
- Maintained accurate shipment records using dispatch and warehouse management systems.
- Operated forklifts, pallet jacks, and other equipment to load/unload freight safely.
- Ensured compliance with safety regulations and maintained clean dock operations.
Dispatcher / Customs Clerk / Accounts - Hilton Transportation
(2020-05 - 2021-12)
- Booked loads using DAT and Loadlink, assigning trailers and updating customers on status and delays.
- Coordinated customs clearance by submitting ACI and ACE manifests through Border Connect.
- Collected PODs and generated invoices using Xpert IT Dispatch Board, ensuring timely billing.
- Managed accounts payable/receivable and cheque posting to maintain financial accuracy.
- Handled dispatch for a fleet of 50 trucks, ensuring efficient operations and customer satisfaction.
Education
Diploma - Web Designing - CDI College, Montreal
Secondary Education - Sacred Heart Convent School, Punjab, India