Dispatcher - BJ Electric Supplies Ltd - Edmonton, AB
(2024-10)
Full-time
- Maintained accurate records of goods delivered and collected payments as required.
- communicatin with drivers
- Inventory awareness
- Documentation & system updates
- Order coordination & scheduling
- Safety & compliance
- Customer service support
Delivery Associate - Amazon - Edmonton, AB
(2023-11 - 2024-08)
- Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
- Followed all applicable traffic laws and regulations while driving company vehicle.
- Communicated with dispatch regarding any changes in route schedule or delivery times due to traffic delays, weather conditions.
- Performed pre-trip inspections on vehicles including checking fluid levels and tire pressure.
- Delivered packages safely and timely to designated addresses within assigned territory.
- Ensured proper care in the handling of packages to avoid damage during transit.
Customer Service Representative - Canadian Tire - Edmonton, AB
(2023-09 - 2023-12)
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Retail Assistant Manager - 7-Eleven - Burnaby, BC
(2018-09 - 2023-08)
- Processed sales transactions via cash register and telephone orders.
- Trained, coached, and mentored new team members on customer service and operational standards.
- Monitored loss prevention operations to minimize impact of shrink and identify theft and fraud.
- Supervised bank deposits and inventory receipts as part of closing procedures.
- Inspected store interior and exterior to check merchandise presentation and proper signage.
