Noor Jaura

Bringing over five years of expertise in logistics planning and transportation coordination, with a focus on import and export compliance and customs regulations. Skilled in cross-functional collaboration and effective communication, supporting seamless shipping documentation and purchase order management. Proficient in Excel, QuickBooks, and TMS software for optimized logistics solutions.

Dispatcher - JWD LOGISTICS - MISSISSAUGA, ON

(2023-08 - 2026-06)

• Excelled in multitasking to manage a high call volume with professionalism and efficiency.
• Proficiently used computer systems for data entry, tracking, and managing of driver information.
• Responded quickly to emergency situations involving drivers or vehicles.
• Proficient in Aval, Xpert, Rose Rocket, and QuickBooks.
• Experienced using Loadlink and DAT for load searching, booking, and load entry.
• Knowledgeable in booking LTL (Less-Than-Truckload) shipments.
• Strong understanding of freight documentation, rate confirmations, and shipment tracking.
• Excellent communication and customer service skills.
• Ability to coordinate with drivers, brokers, and customers to ensure efficient operations.
• Experienced in scheduling pickups and deliveries, resolving dispatch issues, and maintaining accurate records.
• Strong organizational and multitasking abilities in a fast-paced transportation environment.

Dispatcher Coordinator - Sun Transportation - Bolton, ON

(2020-08 - 2023-07)

• Coordinated daily dispatch operations, optimizing routes and schedules for efficiency.
• Communicated effectively with drivers and clients to resolve issues promptly.
• Monitored shipment progress using transportation management systems to ensure timely deliveries.
• Developed and implemented standard operating procedures for dispatch processes.
• Established strong relationships with carriers to enhance service reliability and communication.
• Trained new dispatchers on company procedures, software applications, and communication protocols.

Accounts Receivable Analyst - Amer Care Royal - Milton, ON

(2018-08 - 2020-06)

• Analyzed and reconciled customer accounts to ensure accurate billing and payment processing.
• Managed collections efforts by following up on overdue invoices and resolving discrepancies.
• Developed and implemented streamlined processes for invoice generation and distribution.
• Collaborated with cross-functional teams to improve cash flow through effective credit management.
• Enhanced reporting tools to provide insights into accounts receivable aging and collection trends.
• Conducted regular audits of accounts receivable records to ensure accuracy and compliance with company policies.
• Participated in the month-end close process, ensuring accurate reporting of accounts receivable balances and timely submission of data for financial statements.

Senior Import Logistics Coordinator - 511 Food Service - Milton, ON

(2015-09 - 2018-06)

• Coordinated daily pickups and deliveries by dispatching drivers and ensuring efficient route planning and on-time service.
• Prepare shipping documentation, including waybills, commercial invoices, and container paperwork.
• Print and organize labels for the warehouse department.
• Check container status through CN and CP
• Monitor and track dispatched containers, coordinate and arrange lumpers for container destuffing.
• Monitored driver progress, shipment status, and delivery schedules, providing real-time updated to customers and internal teams.
• Delivered excellent customer service by resolving shipment issues, and providing accurate order status updates.
• Processed customer orders received through phone, email, and online platforms, ensuring accuracy and timely entry into the transportation management system TMS
• Supported inventory tracking and collaborated with internal departments to ensure product availability and timely shipments.
• Answered and directed incoming phone calls, providing administrative and operational support as needed.
• Supported invoicing and billing processes by verifying shipment documentation and ensuring all required paperwork was complete.
• Prepared and maintain shipment documents, bills of lading, delivery receipts, delivery receipts, and customs paperwork.

Dispatch and Brokerage - Rai Dispatch (2022-03)

Bachelor of Accounting - Accounting And Finance - Sheridan College Institute of Technology And Advanced Learning (2021-01)