Gurpreet Kaur
Customer Service
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About
I am adept at identifying customer needs and recommending products and services that meet those needs. I am also skilled in upselling and cross-selling, which has contributed to my success in previous roles.
Experience
CUSTOMER SERVICE REPRESENTATIVE | 10/2022 - 11/2022
Local clothing store - Brampton, ON
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service. Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions. Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
CASHIER | 01/2023 - 04/2023 Indian grocery store - Kitchener, ON
Operated cash register or POS system to receive payment by cash, check and credit card. Delivered high level of customer service to patrons using active listening and engagement skills
Education
Conestoga College Institute of Technology And Advanced Learning - Kitchener, ON | High School Diploma Expected in 04/2024 International business
Delhi Public School - India | High School 03/2020
