Gurpreet

Dedicated, reliable Allied Universal Security Professional (Employee ID: 9743995) seeking to advance into a Security Supervisor role. Brings proven experience in site operations, access control, emergency response, and team guidance at high-traffic commercial sites. Combines a thorough understanding of Allied Universal post orders and reporting procedures with strong leadership and communication skills backed by an MBA in Operations & Marketing and a Diploma in Project Management.

Committed to maintaining safety standards, leading site guards, and elevating client satisfaction.

Security Concierge / Senior Site Security Guard - Allied Universal - Brampton, ON

(2024-05)

• Oversee daily front-desk operations, visitor control, and contractor access in accordance with Allied Universal post orders.
• Conduct site patrols, monitor CCTV systems, and audit security logs to maintain total facility coverage and compliance.
• Assist in shift coordination, briefing incoming security guards, and ensuring seamless handovers between shifts.
• Prepare accurate, objective Daily Activity Logs (DAL) and detailed Incident Reports for management and client review.
• Respond swiftly to emergencies, leading site response efforts and liaising effectively with emergency services.
• Handle tenant and visitor inquiries professionally, delivering excellent customer service and resolving floor escalations.

Customer Service & Operations Manager - Lovely Autos - Ludhiana, India

(2021-09 - 2023-01)

• Supervised floor staff, managed shift scheduling, and maintained operational discipline in a fast-paced environment.
• Coached and mentored team members on service standards, conflict resolution, and visitor management.
• Handled operational reporting and ensured smooth day-to-day workflow across departments.

Operations Coordinator - Beehive Farms Pvt. Ltd. - India

(2019-06 - 2020-12)

• Coordinated site logistics, visitor access control desks, and administrative reporting for large public events.

Post-Graduate Diploma - Construction Project Management - Algoma University (2025)

Master of Business Administration (MBA) - Operations & Marketing - Punjab Technical University (2019)