Hadia Sy

Motivated Political Science student at Concordia University with 5+ years of progressive customer service, retail, hospitality, and operational experience. Proven ability to work effectively in fast-paced, high-volume environments. Trilingual communicator (English, French, Fulani) with strong adaptability and team leadership skills. Seeking growth-oriented opportunities that complement academic commitments.

Sales Associate - Concordia University Book Stop - Montreal, QC

(2026 - 2026)

• Assisted students, faculty, and staff with textbook purchases, school supplies, and merchandise.
• Attended events as a representative and associate.
• Demonstrated strong organizational skills by prioritizing tasks and resolving customer concerns,

3rd Key Holder - Le Creuset - Montréal, QC

(2025 - 2025)

• Led customer-facing sales and provided expert product recommendations to drive revenue goals
• Upheld luxury retail standards across visual merchandising, inventory management, and store presentation
• Supported team operations and assisted with opening/closing procedures as a key holder

Sales Associate - Cirque du Soleil - Montréal, QC

(2025 - 2026)

• Assisted customers with merchandise selection in a high-volume, event-driven retail environment
• Processed sales transactions accurately and efficiently using point-of-sale systems.
• Maintained product displays and restocked inventory to ensure consistent presentation.

Cashier - Dollarama - Montreal, QC

(2021 - 2024)

• Operated cash registers and processed high volumes of transactions with accuracy
• Trained and onboarded new team members on store procedures and cash handling
• Restocked shelves and maintained store cleanliness and organization throughout shifts

Bachelor of Arts - Political Science - Concordia University (2024)

DEC - Arts - Dawson College (2021 - 2023)