Hanna Vy

Supported end-to-end recruitment processes (i.e., job posting, resume screening, interview coordination, offer letter preparation etc.) for 120+ applicants Prepared job descriptions for 3 openings, published job postings, and managed applications submitted through Indeed and WonkyWorks's social media (TikTok, Instagram) Screened resumes for all applications based on JD, and compiled qualifying candidates for CEO

HR & Administrative Coordinator - WonkyWorks - Toronto, ON

(2025-07)

• Supported end-to-end recruitment processes (i.e., job posting, resume screening, interview coordination, offer letter preparation etc.) for 120+ applicants
• Prepared job descriptions for 3 openings, published job postings, and managed applications submitted through Indeed and WonkyWorks's social media (TikTok, Instagram)
• Screened resumes for all applications based on JD, and compiled qualifying candidates for CEO
• Coordinated all interview schedules through Google Calendar, ensuring all schedule changes are timely communicated
• Prepared employment contracts and communicated with new hires to ensure timely signing
• Managed audience communication through phone / emails / socials (TikTok, IG), ensuring timely and customer service (all inquiries are addressed within 1.5 hour)

Staff Management Assistant - ToNight Studio - Toronto, ON

(2025-01 - 2025-04)

• Assisted the recruitment of commissioned sales associates by screening applicants' resumes, scheduling interviews and facilitating 8 interview sessions
• Prepared commission package (based on market research) and drafted employment contracts accordingly
• Onboarded 11 successful candidates by hosting a New Employee event, and facilitating a 2-hour training session to walk them through the sales processes and rules
• Assisted Contractor Evaluations by analyzing performance (i.e., leads, conversion rate), scoring all contractors accordingly, and provide an Excel report summarizing high- and low-performers to the CEO
• Assisted payroll by reviewing contractors' submitted work hours, and reported any discrepancies to the CEO

Operations Assistant - Mix2 Grill & Hotpot - Toronto, ON

(2022-09 - 2025-01)

• Facilitated onboarding, and training for new employees while ensuring smooth communication between management and the staff
• Monitored hours log of 15 staff members on Excel and prepared summary reports to Store Manager
• Coordinated shift schedules for all members, ensuring all conflicts are timely resolved
• Managed front desk operations, including greeting over 200 customers per day and communicating with customers on through phone calls and emails to register bookings / address customer inquiries
• Communicated with with F&B suppliers to place inventory orders, and ensure on-time delivery of all supplies
• Maintained strong relationships with all restaurant customers, leading to positive word-of-mouth referrals for future customers and repeat business

Bachelor of Commerce (BComm) - Human Resources Management - Toronto Metropolitan University

Minor - Professional Communication and Labour & Employment Relations - Toronto Metropolitan University