Sharvi Rajput

Organized and detail-oriented professional with hands-on experience in administrative support, scheduling, records management, and front-line customer service. Skilled in coordinating training documentation, supporting HR and hiring functions, and managing day-to-day office and operational tasks in fast-paced environments. Proficient across Microsoft Office, Google Workspace, and workforce/scheduling systems, with a strong track record of accuracy, confidentiality, and multitasking.

Seeking to bring proven organizational and coordination skills to an Administrative Assistant, Receptionist, or HR Coordinator role.

Store Manager at City South Pizza (2026-05 – Present)

• Oversee daily store operations including staff scheduling, supervision, and coverage planning to ensure smooth shift transitions and adequate front-line coverage.
• Manage cash handling, register reconciliation, and daily sales reporting, maintaining accuracy and accountability across all transactions.
• Coordinate inventory tracking and supplier ordering, maintaining organized records and timely restocking.
• Handle customer service and complaint resolution, acting as the first point of contact for escalated concerns and ensuring timely follow-up.

Sales Associate | Departmental Training Captain at The Home Depot (2025 – Present)

• Manage administrative records for departmental training using Learning Locker and LSR systems, maintaining zero past-due training hours across two departments and ensuring 100% compliance.
• Assist the HR Coordinator with organizing an in-store hiring event, supporting candidate scheduling, interview coordination, and compliance documentation.
• Serve as first point of contact for 50+ customers daily across multiple channels, consistently achieving high Voice of Customer (VOC) satisfaction scores through active listening and problem-solving.
• Support annual store inventory audit with accurate data entry and record-keeping, ensuring data integrity across departmental records.
• Cross-trained across three departments within the first year; promoted to full-time status based on consistent performance and reliability.

Front Desk Associate at Tim Hortons (2023 – 2025)

• Managed front desk operations including high-volume customer inquiries, cash handling, and transaction processing with accuracy during peak shifts.
• Maintained strict confidentiality of sensitive customer information and upheld full compliance with OHSA health and safety guidelines.
• Supported daily administrative and operational tasks including preparing shift records, scheduling coordination, and resolving operational issues in collaboration with management.

Postgraduate Certificate in Business Management: Human Resources – Lambton College (2023 – 2024-12)

Bachelor of Commerce – Panjab University (2019 – 2022)