Customer service
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An enthusiastic and hardworking individual with 4 years of customer service and retail experience. Positive attitude , eager to learn new skills, and appreciates working in team environment developing rapport with others. Looking to become associated within the company while enhancing the company’s productivity and reputation.
Front desk- Night auditor, Townplace suites Sherwood park
August 2021 - February 2023
Greeting guests and responding to inquiries, requests, and issues in a timely , personable and efficient manner.
Liaised with housekeeping staff to ensure all rooms are ready to accommodate new guest arrivals
Instruct team members on polices to maintain a competent and transparent work environment
Handle night audit paperwork verification of daily room occupancy and hotel revenue reviews
Customer Service Representative, Best Buy
October 2018 - May 2021
Greeting Customers and providing excellent customer service
Addressing customer complaints and providing swift solutions
Insured personal, store goals are consistently met and exceeded committed to the highest level of business ethics practices
Opening/closing stores, answering phones, counting the safe money
SEPTEMBER-JUNE 2014-2017
W.P WAGNER HIGH SCHOOL EDMONTON, ALBERTA
SEPTEMBER-JUNE 2018-2020
GRANT MACEWAN UNIVERSITY EDMONTON, ALBERTA
