Trainer/Facilitator Nov 2023 - March 2024
MANGATES | USA & CA | Training Institute
- Customized Training Sessions: Leveraged facilitation techniques such as role-playing, case studies, and group discussions to create impactful learning experiences tailored to diverse audiences
- Diversity Training: Designed and delivered training programs and learning strategies, accommodating various learning styles to enhance skills such as communication and emotional intelligence
Learning and Development Consultant Aug 2023 - March 2024
JB RAND EXPRESS | Woodbridge, CA | Transportation and Freight Company
- Employee Development: Conducted comprehensive needs analysis in partnership with the CEO and HR to design and implement tailored training programs, focusing on skill enhancement and performance management. Ensured continuous employee growth and retention through meticulous project planning and execution
- Impact of Training: Developed and implemented programs that improved communication and reduced operational errors, resulting in a 30% reduction in damaged shipments and a 20% cost reduction
- HR Management: Managed the entire employee life cycle for a team of 50+ individuals, including talent acquisition, training, performance management, and employee retention and separation
Program Chairperson/Assistant Professor/Leadership Development Trainer Sept 2021 - May 2023
NMIMS UNIVERSITY | India | India’s Leading Management University
- Leadership Development: Led initiatives to develop leadership skills in students, faculty, and administrative staff, increasing student success rates by 40%
- Onboarding Courses: Managed the design and execution of onboarding programs to integrate newly appointed staff, ensuring alignment with institutional values and practices while tracking learning effectiveness.
- Talent Development: Developed and delivered Faculty Development Programs to address key development needs, fostering employee engagement through mentorship, regular feedback, and recommending proactive program enhancements
- Data Analysis and Reporting: Used analytics to assess learning impact and guide business strategy and decision-making
- Content Design and Development: Created and designed lesson plans using Bloom’s Taxonomy to foster critical thinking, aligning Program Learning Outcomes (PLOs) and Course Learning Outcomes (CLOs) with assessments
General Manager, Skill Development Feb 2021 - Aug 2021
VENUS REMEDIES LIMITED | India | Pharma Multinational
- Curriculum Design: Developed and delivered comprehensive soft skills training programs to improve intercultural communication in a global workforce
- Program Management: Coordinated logistics and managed external trainers to facilitate technical training sessions, increasing productivity by 10%
- Communication Plans: Designed and executed communication strategies to engage participants, including newsletters and blogs to drive training adoption
Assistant Professor/Soft Skills Trainer Nov 2015 - Nov 2019
NMIMS UNIVERSITY | India | India’s Leading Management University
- Innovative Methods: Delivered Business Communication with EDIB concepts through storytelling, case studies, and project-based assignments, employing innovative and contemporary techniques to enhance process excellence, decision-making, and management skills
- Project Management: Designed, initiated, and facilitated 40+ soft skill workshops for students, grooming 1000+ students for interviews and providing recruitment training for job placements, which eventually became a part of the final transcripts
- Content Design and Administration: Designed and updated course outlines for Business and Effective Communication, incorporating at least 10% changes each semester to ensure content relevance
Assistant Professor Oct 2010 - April 2013
PUNJAB UNIVERSITY | India
- HR Instruction: Designed course outline and facilitated Organizational Behaviour & HRM courses for 1000+ students
- Relationship Management: Represented and coordinated industry-institute relationships with leading corporates such as Infosys, Reserve Bank of India, etc.
- Student Leadership Development: Managed recruitment and leadership programs for student leaders across multiple student bodies
Freelance Trainer Sept 2003 - Aug 2010
MULTIPLE CORPORATES | India
- Training Design: Conducted onboarding training for new hires on the organization software, operational and communication tools, compliance, and safety procedures aligned with the organizational mission and vision
- Training Evaluation: Achieved 95% feedback satisfaction in effectiveness, engagement, and knowledge
Lecturer/Trainer July 2001 - June 2003
MULTIPLE COLLEGES | India | Management Colleges
- Designed and Facilitated: Delivered Business Communication and Effective Communication courses, mentored 500+ students, and facilitated their professional development through personalized guidance