Harpreet Kaur
Customer Service Team Member
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About
Customer-focused and dependable professional with experience in food service, customer service, cash handling, warehouse operations, and order fulfillment. Skilled at serving customers in fast-paced environments, operating POS systems, handling payments, stocking merchandise, maintaining cleanliness, and working collaboratively with team members. Physically capable of lifting up to 50 lbs and committed to providing excellent customer service.
Experience
Customer Service Team Member - Tim Hortons - Hamilton
(2026-01)
- Provided friendly and efficient customer service in a fast-paced environment.
- Operated POS system and processed cash, debit, and credit transactions accurately.
- Prepared beverages and food items according to company standards.
- Maintained cleanliness of dining, kitchen, and service areas.
- Restocked supplies and assisted with inventory management.
- Worked effectively with team members to ensure customer satisfaction.
Team Member - Papa John's Pizza - Hamilton
(2023-10 - 2025-06)
- Assisted customers with orders and answered product-related questions.
- Processed customer payments and maintained transaction accuracy.
- Prepared, packaged, and organized customer orders.
- Maintained clean and organized workstations.
- Supported team operations during peak business hours.
- Followed food safety and sanitation procedures.
Warehouse Associate - DHL - Hamilton
(2025-06 - 2025-12)
- Loaded, unloaded, sorted, and scanned packages accurately.
- Lifted and moved boxes weighing up to 50 lbs safely.
- Organized shipments and pallets for delivery routes.
- Maintained warehouse cleanliness and safety standards.
- Worked efficiently under tight deadlines in a fast-paced environment.
- Collaborated with team members to ensure timely shipment processing.
Education
Diploma - Computer Systems Technician – Networking - Mohawk College (2024-12)
