Hospitality and Food & Beverage Management
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A seasoned leader with more than 20 years of operational management experience in all aspects of hospitality and food service management. I bring extensive and knowledge in operational excellence, new concept designs and event project management. My experience spans the hotel and restaurant industry, food service management in executive business dining, hospitals and post-secondary institutions, convention centres and QSR businesses.
Dynamic leader with more than 20 years of management operational experience. Accomplished and dedicated in providing exceptional high quality services and leadership skills by leading by example, implementing industries best practises and operational standards, positive customer service satisfaction experience, quickly solving customer/clients concerns, excellent communications skills, building a strong team force, creating a positive team work culture/environment and a proven ability to establish and maintain a optimal relationship rapport with clients/stakeholders, departments and divisions in any organization. I have achieved an excellent track record for constantly seeking ways to improve on all aspects of operations and develop/implement strategies for enhancement of effectiveness and efficiency levels to increase sales/revenue and lowering cost/spending and expenses to expand the growth of any organization.
University of Guelph, Hotel and Food Administration Program, Bachelor of Commerce - Advance Food Handling Certification, Smart Serve Ontario Certification, First Aid and CPR-C & AED Certification
