Harveen Kaur
Seeking to transition into a Direct Support Worker role
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About
Compassionate, dependable, and organized professional with over five years of leadership, team management, and customer-focused experience. Skilled in providing support, coaching individuals toward achieving personal goals, and maintaining safe, structured environments. Strong ability to build trusting relationships, de-escalate conflicts, and promote independence through patience and active listening.
Certified in Standard First Aid & CPR (Level C) with a valid Manitoba Class 5 Driver's License. Seeking to transition into a Direct Support Worker role to support individuals with daily living, personal development, and community integration.
Experience
Stocking 2 Team Lead - Walmart - Portage la Prairie, MB
(2026-05)
- Lead daily team meetings to communicate goals, priorities, and updates in a supportive and organized manner.
- Train and mentor new staff, helping them build confidence and adapt to workplace expectations.
- Delegate responsibilities based on team strengths to improve productivity and teamwork.
- Maintain a safe, clean, and hazard-free environment by conducting regular safety checks.
- Support customers with patience and empathy while resolving concerns effectively.
- Ensure compliance with security, safety, and operational protocols.
OMNI Department Manager - Walmart - Portage la Prairie, MB
(2025-10 - 2026-05)
- Guided team members in achieving daily operational goals through coaching and support.
- Maintained high health and safety standards to ensure a safe work environment.
- Coordinated schedules and break rotations to support employee well-being and productivity.
- Oversaw department operations while maintaining cleanliness, organization, and efficiency.
Office Support Associate - Walmart - Portage la Prairie, MB
(2023-11 - 2025-09)
- Maintained accurate inventory and delivery documentation to support operational efficiency.
- Assisted with vendor communication and logistics coordination.
- Managed administrative tasks while ensuring office organization, cleanliness, and security.
Produce Department Manager - Walmart - Portage la Prairie, MB
(2020-12 - 2023-11)
- Delivered excellent customer service by listening to needs and providing solutions.
- Maintained sanitation and safety standards across department areas.
- Improved team workflow efficiency while reducing waste and promoting workplace safety.
Sales Representative - 7-Eleven - Portage la Prairie, MB
(2021-04 - 2022-03)
- Trained and supported new employees during onboarding and daily operations.
- Built strong customer relationships by understanding needs and providing personalized support.
- Participated in ongoing training to improve communication and service delivery skills.
Education
Diploma - Business Accounting - Sheridan College (2019-08)


