Haviv Diba

Technical professional with 3+ years of telecommunications experience in network testing, connectivity troubleshooting, performance analysis, issue investigation and technical reporting across 2G, 3G, 4G LTE and 5G environments. Experienced in reproducing customer-reported service issues, collecting and reviewing technical logs, documenting findings and supporting engineering teams through verification and retesting. Currently expanding practical IT support skills in Windows, networking, PowerShell/command-line work, Python and Git, and seeking an IT Support or Technical Support opportunity.

Senior Telecom Drive Test Engineer (Official South African Employer Title) - Future Africa Consulting (FACT) - Huawei Project - Cape Town, South Africa

(2026-04 - 2026-07)

• Collected and post-processed technical logs using GENEX Probe and GENEX Assistant to identify coverage, connectivity, mobility, handover and throughput issues.
• Performed field verification and troubleshooting across UMTS/LTE environments using voice and data test scenarios.
• Supported RF/RAN engineering teams through issue verification, retesting, post-change validation and technical reporting.

Telecom Drive Test Engineer (Official South African Employer Title) - Linkquest Telecom SA (Pty) Ltd - Cape Town, South Africa

(2025-02 - 2026-03)

• Investigated customer-reported coverage and service-quality incidents through targeted testing, log collection and technical analysis.
• Used GENEX Probe and GENEX Assistant for data collection, troubleshooting and performance evaluation across UMTS, LTE and 5G networks.
• Produced technical reports and maintained accurate records of test routes, configurations, measurements and findings.
• Performed verification testing for new sites and network changes to help technical teams confirm service performance.

Telecom Drive Test Engineer (Official South African Employer Title) - Metro Global Telecom Services (Pty) Ltd - Cape Town, South Africa

(2023-10 - 2024-12)

• Identified coverage, connectivity, interference and performance issues through field measurements and KPI analysis across 2G-5G networks.
• Investigated customer complaints and performed multi-operator benchmarking and route testing using GENEX Probe and PHU.
• Collaborated with RAN and transmission teams, prepared Cell Data Change Requests (CDCR) and supported verification after technical changes.
• Generated daily technical reports and project progress updates.

Telecom Drive Test Engineer (Official South African Employer Title) - Coral-I Test and Measurement Solutions (Pty) Ltd - Cape Town, South Africa

(2023-02 - 2023-09)

• Performed field verification on new multi-technology sites, including 5G, and investigated connectivity and service-degradation issues.
• Collected and analyzed measurements related to signal strength, connectivity, reliability and network performance.
• Documented technical findings and supported engineering teams with reports for troubleshooting and optimization activities.

Diploma - Electrical Engineering (Electronic Communication) - Cape Peninsula University of Technology (2013 - 2019)