Hayley

Administrative professional with experience in the financial sector as well as public safety and emergency services. Seeking full time employment in order to use the skills gained from previous work experience in order to support supervisors and management teams with problem-solving skills, effective teamwork, and respect for deadlines while providing superior quality outputs. My goal is to improve myself and grow with the company.

Administrative Clerk at Oakville Fire Department (2025-09 – Present)

• Assist members of the public over the phone and via email regarding service inquiries, invoicing, event planning and coordination
• Carefully manage confidential records and documentation across multiple divisions
• Manage billing and invoicing for services provided by the Fire Department
• Work with fire prevention and public education teams to organize fire safety events and programming
• Provide all required administrative support across Fire Prevention, Training, and Suppression divisions

Funding Administrator at Bennington Financial Corp. (2018-10 – 2025-09)

• Work collaboratively with broker partners to receive, review, and process lease applications
• Handle customer requests promptly and thoroughly
• Responsible for training new team members - developing training materials
• Knowledgeable in regulatory compliance, transaction monitoring, and risk assessment
• Responsible for daily correspondence with customers and business partners, including requests for lease discharges and buyouts
• Ensure quality control with an attentiveness to successful compliance to policy
• Responsible for daily reporting for management teams

Honours, B.A. in Anthropology – University of Guelph (2014 – 2018)