Mattia Saieva

Detail-oriented administrative professional with 9+ years of experience providing administrative support, scheduling, customer service, records management, document processing, billing, and high-volume data entry. Recognized for accuracy, organization, confidentiality, and the ability to manage multiple priorities in fast-paced environments. Proficient in Microsoft Outlook, Excel, Word, Teams, and electronic records management systems.

Position not specified - Universal Logistics - Customs Operations

(2019-01)

• Managed high-volume documentation, data entry, and administrative tasks with exceptional accuracy while consistently meeting strict deadlines in a fast-paced environment.
• Reviewed, verified, and processed records, invoices, and shipment documentation while ensuring compliance with company policies and regulatory requirements.
• Coordinated with clients, vendors, carriers, drivers, and internal departments to resolve issues and ensure timely completion of daily operations.
• Maintained accurate electronic records, files, and databases to support efficient operations, document management, and information integrity.
• Utilized Microsoft Outlook, Excel, and multiple internet software systems to process information, monitor shipment status, update records, and maintain data accuracy.

Office Administrator - Omnicare Cleaners - Office Administrator

(2014-01 - 2019-12)

• Provided daily administrative support, including calendar management, scheduling, customer communication, and office coordination to ensure smooth daily operations.
• Managed client records, invoices, service documentation, and confidential information while maintaining accuracy and attention to detail.
• Coordinated appointments, service requests, and schedules while communicating with clients and staff to ensure timely completion of services.
• Responded to high volumes of phone and email inquiries, providing professional customer service and resolving requests efficiently.
• Organized files, processed documents, and supported general office operations, including scanning, copying, faxing, mail handling, and electronic record management.

High School Diploma - Lakeshore Catholic Highschool - Port Colborne, Ontario