Hemchand Basdeo
Business Analyst
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About
Detail-oriented professional with more than 8 solid years of Business Analyst related experience in IT retail and solutions. Focused on providing excellent customer experiences and value delivery. Solution-driven mindset reinforced by problem-solving and conceptual thinking skills, utilized for analyzing, documenting, and implementing solutions for the attainment of business goals. Able to advise stakeholders on diverse options, and provide recommendations based on factual analysis.
Experience
Detail-oriented professional with more than 8 solid years of Business Analyst related experience in IT retail and solutions. Able to advise stakeholders on diverse options, and provide recommendations based on factual analysis.
Background in process development, gap analysis, requirements gathering and management, strategic planning, customer service, and negotiation. Proficient in MS Office Applications (Word, Excel, Visio). Knowledgeable and experienced with CRM, POS, ERP, Time and Attendance systems
Education
Certificate in Applied Business Analysis (May 2022 – April 2023)
University of Manitoba - Manitoba, Canada
Bachelor of Science Computer Science and Management (September 2005 - June 2009)
University of the West Indies (UWI) Cave Hill Campus - St. Michael, Barbados
