Hervé Efoé

Highly qualified and strategic Business Development & Technological Solutions Director (Fintech / Monetics) with 14 years of hybrid experience spanning corporate market strategy and computer engineering. Recognized expert in deploying complex electronic payment solutions (SaaS, ATM-as-a-Service frameworks) for top-tier banking institutions. Proven track record in driving revenue growth, pioneering business model innovations, penetrating new territories, and leading cross-functional engineering teams.

Fully eligible for Canada's Francophone Mobility Program (Fast-track, LMIA-exempt Work Permit), offering Manitoban employers a streamlined hiring process with zero administrative delays or major processing fees.

Market Solutions Group Manager - OMOA Group - Lomé, Togo

(2025-06)

• Go-To-Market Strategy Direction: Spearhead the business development of the Solutions Business Line under the supervision of the Strategy & Commercial Director, aligning product offerings with global group growth.
• Budget Definition & Execution: Manage and execute the annual sales budget by account type across all authorized territories, consistently achieving 72% of set targets.
• Business Model Innovation: Modeled and launched the ATM-as-a-Service (AaaS) operational framework and SaaS platforms, successfully migrating 15% of the legacy client base into high-margin recurring revenue models.
• Sales Force Enablement: Conceived comprehensive sales pitches and product marketing roadmaps, structuring the tactical prospecting approach for local sales representatives across 11 countries.
• Solutions Engineering: Translated evolving market demands into precise functional requirements for core R&D teams, ensuring the successful deployment of top-tier NCR NDCe (Aptra) software solutions.

IT Engineer & Customer Service Manager - OMOA Group - Lomé, Togo

(2012-10 - 2025-05)

• Operations & SLA Management: Maintained the critical IT support infrastructure and technical operations (preventive and curative maintenance) for large-scale ATM and POS terminal fleets across major tier-1 commercial banks.
• Team Leadership & Mentorship: Managed and directed a cross-functional team of technical support engineers, establishing key performance indicators (KPIs) and improving average incident resolution times by 40%.
• Banking Project Coordination: Served as the primary technical point of contact for complex banking technology rollouts, securing long-term corporate client retention and optimizing Helpdesk workflows.

Master's Degree - Computer Engineering - IAEC (2009)