Hillary Shah

I am capable of working under pressure and have a high sense of responsibility. I also possess strong communication and team working skill with a flexible mindset to adapt to any working environments. I intend to leverage my knowledge and have the opportunity to develop further in the customer services field as my future career.Strong creative and analytical skills. Team player with an eye for detail.

Assist the Retail Store Manager in planning and implementing strategies to attract customers Coordinate daily customer service operations (e.g. sales processes, orders and payments) Track the progress of weekly, monthly, quarterly and annual objectives

Monitor and maintain store inventory

Evaluate employee performance and identify hiring and training needs Supervise and motivate staff to perform their best

Collect, process and interpret data used to support international business.Develop, execute and analyze the results of a comprehensive global business plan which includes complete marketing, operations, financial and human resources strategies and tactics, taking into account the impact of various economic, legal, cultural, geographical, and political situations on international business.

Conduct business with diverse populations using culturally appropriate methods in compliance with relevant national and international law, legislation, policies, and regulations.

Assist in the importing and exporting functions of a business.Plan, direct, execute and evaluate individual and team projects.Implement strategies utilizing domestic and foreign government programs, policies, and agencies which facilitate international trade.

Apply financial knowledge and skill to the operation of an international business.Apply leadership and teamwork skills establishing and maintaining working relationships with coworkers, supervisors, clients, customers and consumers.

Apply quality control and assurance programs to sourcing and supplying.Apply the principles of business ethics and international corporate responsibility.Developing new products and services consistent with evolving market needs.Evaluate the viability of marketing a product or service in an international market or markets.Developing personal professional development strategies and plans to enhance leadership and management skills.