Hope Necro

Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.

BARTENDER - NORVILLA HOTEL - Winnipeg, Canada

(2024-05)

• Provided friendly customer service by greeting customers as they arrived at the bar and making recommendations based on their preferences
• Completed POS transactions, returning currency, coin, and payment cards to patrons
• Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
• Developed strong working relationships with customers and staff
• Greeted patrons promptly and cordially, exhibiting excellent guest service skills
• Checked customer identification to verify age requirements for alcohol purchases
• Trained and mentored new team members in proper bar operations

BARTENDER/MANAGER - LIPSTIXX - Winnipeg, Canada

(2023-08 - 2024-11)

• Demonstrated strong leadership skills while motivating team members during busy shifts
• Managed daily operations of bar including ordering supplies, tracking inventory, and setting schedules
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior

SERVER/WAITRESS - BOOGIES DINER AND SPORTS LOUNGE - Winnipeg, Canada

(2023-05 - 2023-08)

• Bussed and reset tables to keep the dining room and work areas clean.
• Served both the diner and the bar/VLT lounge.
• Served food and beverages promptly, with focused attention to customer needs.
• Catered to guests throughout the meal, from sit-down to the conclusion of the visit.
• Memorized menu items to help guests with meal and drink choices, and suggestive selling.
• Light bussing, salad, and soup preparation as part of server duties.

SERVER/WAITRESS - OLIVE GARDEN RESTAURANT - Winnipeg, Canada

(2022-07 - 2023-04)

• Accurately recorded orders on cash register and point-of-sale system.
• Served food and beverages to patrons and confirmed complete orders.
• Handled money transactions accurately while following company procedures for handling cash payments.
• Provided exceptional service to high volume of daily customers.
• Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

HIGH SCHOOL DIPLOMA - GRANT PARK HIGH SCHOOL