Kali Holliday

Cocktail & Guest Experience focused

Bartender at Nhau Bar (2022-08 – Present)

• Completed full bar opening and closing procedures, including setup, breakdown, and end-of-day cleaning
• Prepared all cocktail components in-house, including syrups, infusions, and fat-washed spirits
• Maintained a clean and organized bar rail and workspace during high-volume service
• Dedicated weekly time to deep cleaning, restocking, and reorganizing bar operations
• Created custom cocktails based on customer preferences and taste profiles
• Provided attentive and personable service, building strong relationships with returning clientele
• Trained and mentored new bartenders and barbacks on cocktail execution and service standards

Bartender at Fishbone (2022-06 – 2022-08)

• Managed daily inventory and restocking of bar supplies
• Closed and balanced nightly sales and register
• Maintained a clean and organized workspace during service
• Created drinks based on customers palate
• Ensured all bar setup and preparation was completed prior to service

Bartender at Church St Pub (2020-07 – 2022-09)

• Memorized both classic and house Cocktails
• Provided bar patrons with enjoyable service and a memorable time.
• Created new cocktails for seasonal and upgraded menus
• Led the training of new employees to improve overall function of the establishment.

Prep/Line Cook - Server at My Tiny Cupboard (2020-05 – 2020-07)

• Maintained food stations compliant with sanitation and hygienic regulations
• Prepared dietary specific foods to fit the standards of customers. (Vegan, GF)
• Assisted in both indoor and outdoor maintenance.
• Worked fryer, stove, ovens.
• Prepared all foods in a clean and timely fashion for takeout.
• Made all breads and pastries fresh prior to service.
• Prepped all food for future service.

Hostess/Server - Line Cook at Le Hibou (2019-07 – 2020-03)

• Implemented a functioning system for greeting guests and assigning tables during busy hours.
• Precisely managed large crowds.
• Organized and labeled all cooler, dry and freezer storage areas and the food products going into them.
• Completed assigned prep work and organized cooking stations according to the standard operating procedures.
• Ensured product quality and presentation while exceeding cooking time standards.
• Maintained a clean work area and made sure my stations were fully stocked.
• Trained new employee on the line.
• Established and maintained positive working relationships with coworkers and kitchen staff.
• Shut down kitchen by meticulously following the closing check-list.

Customer Service/Kitchen Staff at Wakefield Bakery (2018-08 – 2019-07)

• Responsible for closing of the Bakery and cash register after completing a thorough shutdown of the front and back.
• Welcomed and attended to the needs of the customers including taking orders and serving.
• Monitored the bakery inventory and added items to the display case as needed.
• Prepared baked goods, breads, fudges and bars all while ensuring that oven temperatures and time was in accordance to the type of product being baked.
• Ensured all food safety and company standards were met and exceeded.
• Operated the cash register and provided receipts and change to customers.

Outdoor Maintenance/Kitchen Staff at Edelweiss Golf & Country Club (2018-05 – 2020-08)

2018-2019 Season - 2019-2020 Season

• Assisted in daily indoor and outdoor services for golf members and golf tournaments.
• Welcomed all customers in a cordial manner, checked golfers in for tee-times.
• Maintained the health of outdoor plants, greens and gardens.
• Performed daily weeding.
• Completed end-of-shift cleaning duties to maximize kitchen cleanliness.
• Assisted special events and tournaments in both the kitchen and floor.

Ski Lift Operator at Sommet Edelweiss (2016-09 – 2018-03)

2016-2017 Season - 2017-2018 Season

• Ensured all ramps are in the best possible condition at all times to facilitate the safe and efficient loading and unloading of customers.
• Checked all customers boarding the lift for a valid pass and guaranteed all tickets and passes are properly secured to customers.
• Responsible for certifying skiers used ski lifts safely, properly and quickly.
• Performed nightly shutdown and cleanup of all ski lift equipment.
• Extensive interaction with customers.

Labourer/Retail at Déko Décor Antique (2015-11 – 2016-09)

• Painting and maintenance of store interior.
• Cleaning and organizing stock.
• Researching various antiquities.
• Retail sales.
• Inventory.

Cashier at Wakefield Express (2015-06 – 2015-10)

• Handled the exchange of currency.
• Maintained a positive, outgoing attitude with customers.
• Answered questions about store products and maintained knowledge on store promotions.
• Volunteered for extra work to cover short-staffed shifts.
• Cleaned registered area frequently and removed debris from shelves.

Emergency First Aid + Level C CPR + AED – St. John Ambulance Saint-Jean

High School Diploma – St. Michael's High School (2014 – 2019)